IT Manager

At Parallel Bio, we are using the immune system to unlock safer, more effective drugs. By creating access to genuine human biology in a diverse, reproducible, and scalable way we’re changing the way researchers find, test, refine, and deliver these life-changing therapies.

The human immune system is the master regulator of health and disease in our bodies. Current tools used to discover drugs that target the immune system are wildly inadequate. To fix this critical gap, Parallel Bio created a human ‘immune system in a dish’ to rapidly accelerate the development of new drugs and immunotherapies more likely to work in patients. This means developing drugs that are known to safely work in humans before the first patient receives the first dose and an end to needlessly destroying millions of lab animals in the pursuit of human health.

By blending this biological innovation with the latest in high-throughput lab automation and integrated data capture & analysis, we’re creating a new type of biotech – one that brings the advantages of cloud computing to next-generation wet lab studies.

Why Work With Us

As a biologist, joining our team means:

• Pushing forward the understanding of how the immune system functions with real-world experimentation.

• Helping create new experimental methods that can be repeated and varied from the keyboard instead of the bench.

• Learning modern data & software practices - techniques considered beyond the cutting-edge in biotech.

• Creating experiments where copies of the same organism can be held constant - either for varied treatments or repeated across replicants to drive down scientific uncertainty.

• Access to diverse populations varied by sex, age, race, medical history can be used repeatedly and repeatably.

As a technologist, joining our team means bringing the rigor and scalability of computing into the biological domain:

• Work a problem with clear benefits for humanity. This is work worth doing.

• Bring modern software and data practices to biotech, an industry still catching up on 15 years of big data tech evolution.

• The breadth of our systems is breath-taking: from low-level robotics programming to data science & visualization to AI models of immune response and everything in-between. As a small team we tend to work across these areas rather than be siloed into one of them.

• Software is a first-class product concern at Parallel Bio, not a cost-center / service organization. We operate wet labs but we ship data-as-a-product.

• Learn the intricacies of the biological computing system that is the human immune system: antibody selection and production is a complex search problem.

As part of our operations team, joining Parallel Bio means:

• Playing a key role in enabling the seamless functioning of a pioneering biotech company driving groundbreaking drug discovery.

• Supporting visionary leaders whose work is reshaping how therapies are developed and delivered to patients.

• Collaborating with a multidisciplinary team at the forefront of science, technology, and innovation.

• Gaining insight into the unique challenges and opportunities of scaling a high-impact startup.

• Contributing to a mission-driven organization focused on creating safer, more effective drugs and transforming the future of human health.

Parallel Bio is rebuilding the immune system to cure disease. As a fast-growing, multi-site biotech company with teams in San Diego, Boston, Vienna, and remote, we rely on fast, secure, and reliable systems to power our work. We’re looking for a hands-on IT Manager to support our people, manage our tools, and build systems that scale with us.

This is a strategic and tactical role. You’ll handle day-to-day IT support, manage device logistics and security, and make sure our systems are always one step ahead of the company’s needs. You’ll also update our website, evaluate new tools, and act as the go-to resource for anything tech-related—whether that’s a new hire’s first laptop or optimizing tools for a growing team.

Responsibilities

• Own company-wide IT operations across all sites (San Diego, Boston, Vienna) and remote employees

• Provide day-to-day support and remote troubleshooting for a fully Mac-based environment

• Remote and in-person user support to answer general IT and computing questions

• Set up and manage employee devices, access, and security using tools like Google Workspace, OnePassword, and MDM systems

• Keep WiFi, A/V, and internal networks up and running at our physical locations
  Oversee IT onboarding/offboarding, including documentation, device logistics, and account provisioning

• Evaluate and implement new tools that improve team productivity, communication, and collaboration

• Manage software licenses, hardware inventory, and vendor relationships

• Create internal documentation (FAQs, guides) to help people navigate tools and processes

• Monitor system performance, respond to outages, and anticipate potential issues before they escalate

• Collaborate with lab and facilities leads to ensure strong connectivity and device security in lab spaces

• Support internal audits or compliance reviews as needed

• Provide responsive, high-quality remote IT support to executive team members, ensuring seamless communication, system access, and troubleshooting across time zones.
  

You may be a fit if you:

• Have 4–8 years of experience managing IT systems in a startup or fast-moving environment

• Know your way around Mac devices, can remote in and troubleshoot with ease, and have an eye for user experience

• Comfortable and excited to directly support users and their questions 

• Are fluent in Google Workspace, OnePassword, Slack, Zoom, and the modern SaaS ecosystem

• Have experience implementing endpoint security, MDM, and best practices for managing hybrid teams

• Enjoy rolling up your sleeves to fix issues—and thinking ahead to prevent them

• Communicate clearly and prioritize speed, clarity, and consistency

• Like building structure, automating repetitive tasks, and keeping things clean and scalable

• Can manage both the small details and the big picture—support today while planning for tomorrow