Innovate. Disrupt, Field.
MORSE Corp Logo

MORSE Corp

IT Helpdesk Specialist

Posted 2 Days Ago
Be an Early Applicant
Easy Apply
Hybrid
Cambridge, MA
Entry level
Easy Apply
Hybrid
Cambridge, MA
Entry level
Provide Tier 1 and Tier 2 helpdesk support across various OS, assist with cybersecurity compliance, and conduct vulnerability scanning and incident response.
The summary above was generated by AI

MORSE Corp is an employee owned, small business based in Cambridge, MA, Arlington, VA, and Seattle, WA with a history of fielding cutting-edge technology. MORSE boasts a specially selected team of scientists, engineers, and software developers to deliver best-in-class technical solutions that solve difficult multidisciplinary problems faced by the US National Security Ecosystem. 

MORSE is seeking a versatile IT Helpdesk / Cybersecurity Specialist to provide frontline technical support while assisting with critical cybersecurity initiatives. This role combines end-user support, system troubleshooting, and IT operations with cybersecurity monitoring, compliance, and risk mitigation. The ideal candidate has strong technical skills, a proactive mindset, and a passion for solving problems across IT and security domains.

Responsibilities

Helpdesk & IT Support

  • Provide Tier 1 and Tier 2 helpdesk ticket support for MacOS, Windows, and Linux environments.

  • Onboard and support new employees, including account setup and hardware/software configuration.

  • Troubleshoot and resolve issues with desktops, laptops, servers, and networks.

Cybersecurity & Compliance

  • Assist with cybersecurity tasks, including developing architecture, mitigating risks, and maintaining security solutions.

  • Perform vulnerability scanning, system audits, and incident response in collaboration with the IT/Security team.

  • Maintain awareness of evolving threats and threat actors; research and generate cyber threat intelligence and landscape warnings.

  • Review and investigate audit records for anomalies or signs of compromise.
  • Support compliance oversight by helping document and track controls and mitigation steps.

Skills & Qualifications
  • Strong troubleshooting skills with MacOS, Windows, and Linux

  • Scripting experience in Bash/shell and Python

  • Understanding of cybersecurity principles, common IT architectures, and network protocols

  • Familiarity with system administration (account management, servers, virtualization, patching)

  • Experience with vulnerability scanning tools and incident response processes

  • Strong written communication skills to create clear technical documentation
  • US Citizenship required and ability to obtain a US Security Clearance 

 

The team at MORSE takes pride in being the smart team that is easy to work with. We focus on steady, long-term success while maintaining a collaborative, enjoyable work experience for our employees. Our team values work-life balance through flexibility and other programs, along with a comprehensive benefits package for employees and families. For more information, please visit www.morsecorp.com.

 

Top Skills

Bash
Linux
macOS
Python
Shell
Windows
HQ

MORSE Corp Cambridge, Massachusetts, USA Office

Located in Kendall Square, we have one of the best views of Boston across the river, great spots for lunch, and easy access to the Red Line and buses.

Similar Jobs at MORSE Corp

20 Hours Ago
Easy Apply
Hybrid
Cambridge, MA, USA
Easy Apply
Senior level
Senior level
Aerospace • Artificial Intelligence • Computer Vision • Machine Learning • Natural Language Processing • Software • Defense
The Data Scientist will analyze data, develop algorithms, transition algorithms to software applications, and research advanced machine learning methods.
Top Skills: CC++JavaMatlabPython
Yesterday
Easy Apply
Hybrid
Cambridge, MA, USA
Easy Apply
Junior
Junior
Aerospace • Artificial Intelligence • Computer Vision • Machine Learning • Natural Language Processing • Software • Defense
The Technical Recruiter will manage the full recruitment process, partner with hiring managers, source candidates, and enhance employer branding for technical positions.
Top Skills: Applicant Tracking SystemsGreenhouseJob BoardsSearch EnginesSocial Media
3 Days Ago
Easy Apply
Hybrid
Cambridge, MA, USA
Easy Apply
5-5
Senior level
5-5
Senior level
Aerospace • Artificial Intelligence • Computer Vision • Machine Learning • Natural Language Processing • Software • Defense
Design and develop user-centered interfaces for web/mobile applications, collaborating with engineers, conducting user research, and documenting designs.
Top Skills: Adobe Creative SuiteFigmaJavaScriptPythonReactSketch

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account