IT Help Desk

Who we are:

Kymera is a clinical-stage biotechnology company pioneering the field of targeted protein degradation (TPD) to develop medicines that address critical health problems and have the potential to dramatically improve patients’ lives. Kymera is deploying TPD to address disease targets and pathways inaccessible with conventional therapeutics. Having advanced the first degrader into the clinic for immunological diseases, Kymera is focused on building an industry-leading pipeline of oral small molecule degraders to provide a new generation of convenient, highly effective therapies for patients with these conditions. Founded in 2016, Kymera has been recognized as one of Boston’s top workplaces for the past several years. For more information about our science, pipeline and people, please visit www.kymeratx.com or follow us on X (formerly Twitter) or LinkedIn. 

How we work:

• PIONEER: We are courageous, resilient and rigorous in our mission to improve patients’ lives through our revolutionary degrader medicines.
• COLLABORATE: We value trust + transparency from everyone. Our goals are shared, our decisions data-driven and our camaraderie genuine.
• BELONG: We recognize our differences, inviting curiosity and inclusivity, so that our people are valued, seen, and heard.

How you’ll contribute:

• Manage and resolve IT tickets in-person or via phone and email
• Maintain software licenses and hardware inventories
• Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, configuring systems/applications, and troubleshooting
• Oversee maintenance and support of printers and video conference systems
• Troubleshoot and provide technical support to staff on various technical issues and problems relating to Windows and MAC OS operating systems
• Proactively learn new technologies, associated processes and procedures, and collaborate on the development of support-oriented Standard Operating Procedures (SOPs)
• Perform all other duties as required, consistent with the goals, objectives, and responsibilities of the IT function. Stay current with system information, changes, and updates

Skills and experience you’ll bring:

• Technical degree in Computer Technology or related field
• 3+ years of related experience in a Technical Service Desk or similar role
• Microsoft Productivity Suite required
• Ability to manage conflicting priorities
• Outstanding oral and written communication skills
• Ability to be onsite in our Watertown, MA office 5-days/week 

Kymera Therapeutics is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.  All applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, pregnancy, sex, marital status, gender expression or identity, genetic information, sexual orientation, citizenship, or any other legally protected class.