Supports enterprise IT operations by preparing devices for deployment, administering Active Directory, troubleshooting endpoint issues, assisting with IT asset management, and supporting outages, preventive maintenance, project deliverables, and compliance requirements.
Qualifications
• Degree or Diploma in Information Technology, Computer Science, or related field.
• Mandarin Speaker is preferred for this position.• Experience in an IT support or engineering role.• Strong understanding of IT systems, networks, and security principles.• Problem-solving skills and ability to work under pressure.
• Endpoint device troubleshooting• Understanding of Enterprise IT Environment• Familiarity with the industry environment and setting is a plus.• Good communication and teamwork abilities
Responsibilities• Assist in the preparation of devices for deployment• Perform administration of Active Directory as needed• Perform basic troubleshooting for device related issues• Assists in the IT Asset management task• Support the site during outages or preventive maintenance activities• Support project deliverables• Adhere to compliance posture and regulations
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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