IT Business Operation Analyst Associate

• Create, coordinate and process IT equipment and supply quotes, orders, and deliveries with designated IT vendors. Submit appropriate invoices for payment processing, receiving ordered items and documenting receipt as such.

• Maintain collaborative relationships with IT vendor(s) while effectively resolving vendor performance/capability issues to ensure alignment with our strategic direction.

• Understand service levels (order fulfillment, delivery, etc.) and their relationships to IT vendor/reseller pricing.

• Respond to business inquires on spend analytics by product, business unit, supplier, geography, category, subcategory, etc.

• Identifies and assist appropriate team members in identifying and implementing cost reduction opportunities; purchasing and distribution service improvement; product standardization; and improvement in product utilization.

• Identify and mitigate billing issues by working directly with IT vendors and finance teams.

• Interface with accounts payable to support procure to pay process for IT purchases by approving invoices and entering goods receipts.

• Responsible for understanding and adhering to the organizations Code of Ethical Conduct and for ensuring that personal actions, comply with the policies, regulations and laws applicable to the organization.

• Research vendors as requested.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree (or equivalent knowledge) in Computer Science, or

• Bachelor's Degree (or equivalent knowledge) in Information Technology, or

• Bachelor's Degree (or equivalent knowledge) in Business.

Experience Required:

• Typically requires 2 years of experience in a Computer Science, Information Technology or Business Administration related field, including computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems.

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Preferred remote locations in IL, WI, NC, GA

Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Knowledge, Skills & Abilities Required:

• Working knowledge of A/P system, general ledger, and fixed assets

• Working knowledge of IT software licensing

• Working knowledge of IT systems function and interact.

• Excellent written and verbal communication skills and the demonstrated ability to communicate well at all levels of the organization

• Team player with the ability to build long term relationships

• Strong attention to detail

• Familiarity with procurement best practices in corporate cost savings programs and process

• Ability to work with analysis tools such as Excel and ERP financials to analyze data

• Highly self-directed and innovative

• Computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems

• Knowledge of using at ticketing system to manage workload

• Ability to multitask, work independently and prioritize assignments to complete work in a timely and accurate manner

• Strong sense of ownership, urgency, intellectual curiosity, willingness to learn and improve

Physical Requirements and Working Conditions:

• This position requires travel, therefore, will be exposed to weather and road conditions.

• Operates all equipment necessary to perform the job.

• Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.