IT Business Analyst

• A background in Organization Change Management;  Prosci certification would be a plus.
• Experience with benefit analysis and return on investment calculations.   We want to do post project reviews to validate expected benefits and/or savings.
• Experience with various reporting tools and platforms.  Experience with ServiceNow would be a plus.  
• Experience with scoping out technical requirements for various initiatives, including technology, cost, timeline, and resources. Demonstrated background with large-scale initiatives affecting an entire enterprise.
• At least some background with Microsoft Copilot and use of commands.
• Ability to oversee administrative processes, such as the intake of new requests, documentation review for correctness and executive clarity. 
• Strong presentation presence, easily managing both virtual and onsite meetings.   Ability create concise and polished agendas.

Major Responsibilities:

• Assists more experienced analysts to understand and document the business requirements to solve for technology related business problems.
• Conducts interview sessions with business stakeholders, subject-matter experts, and technical resources to define and construct effective functional requirements.
• Creates easy to use business process mappings of systems and workflows to show complete interdependencies between entities.
• May participate in business planning and portfolio/demand management.
• Maintains productive relationship with peers and management in HIT and the business function.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree in Information Technology or related field.

Experience Required:

• Typically requires 1 year of experience in information systems

Knowledge, Skills & Abilities Required:

• Basic knowledge of computer operating platforms, applications software, and network software.
• Ability to prepare, import, and manipulate information in spreadsheets and databases.
• Strong written and verbal communication skills with demonstrated ability to communicate with key leaders.
• Excellent listening and interpersonal skills with ability to communicate ideas both technically and in a business friendly manner.
• Basic knowledge and ability in the use of project management software, tools and methodologies.
• Knowledge, understanding and ability to follow change management processes.
• Ability to work with and communicate well with clinical and technical customers, vendors, peers, and management.
• Ability to set appropriate priorities and accomplish assignments in a thorough and timely manner.

Physical Requirements and Working Conditions:

• Work environment may contain dust, dirt, and noise. May be exposed to mechanical and electrical hazards.
• May be exposed to patient care areas, therefore, personal protective equipment will be worn as necessary.
• May require incumbents to carry a pager, and requires off-hour functions such as emergency issue resolution, support, and routine system updates.
• Requires some travel. May be exposed to road and weather hazards.
• Generally exposed to a normal office environment. Sits the majority of the workday, but also may lift, reach, and bend throughout the day.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program