IT Business Analyst

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank.

We’re currently looking for a high caliber professional to join our team as IT Business Analyst based in Bangkok, Thailand.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

In this role, you’re expected to:

The IT Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Coordinate with Thai regulator and ITMX for technical requirement.
• Coordinate with regional team for application development and new system implementation.
• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Support system change processes from requirements through implementation and provide input based on analysis of information.
• Consult with business clients to determine system functional specifications and provides user and operational support.
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 4 years of relevant experience
• Knowledge in software development and database
• Able to communicate in Thai language both read and write.
• Able to communicate in English language both read and write.
• Experience in re-engineering, data analysis and project management support
• Knowledge of business systems and industry standards
• Demonstrated data analysis and intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal skills to develop working relationships
• Consistently demonstrate clear and concise written and verbal communication
• Demonstrated ability to work under pressure and approach work methodically with attention to detail
• Proven self-motivation to take initiative and master new tasks quickly

• Bachelor's degree/University degree or equivalent experience in software development related field.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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