IT Business Analyst Consultant II

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The IT Business Analyst Consultant II for Legal Operations serves as a strategic partner to Legal, Compliance, and cross functional business units, enabling technology solutions that enhance operational efficiency, data-driven decision-making, and overall legal service delivery. This role blends deep business analysis expertise with an understanding of legal department processes, legal technology platforms, and enterprise systems.
The analyst is responsible for gathering and translating business requirements, leading technology implementations and enhancements, driving process optimization, and ensuring solutions align with organizational governance, security, and strategic objectives.

Core Skills:

• Problem-solving mindset—ability to analyze business challenges and develop automated technology solutions.
• Technical aptitude—experience with SharePoint, Excel (advanced functions), Power Automate, SQL, or other business intelligence tools is a plus.
• Self-starter—someone who takes initiative, collaborates effectively, and drives projects forward.
• Strong communication skills—ability to translate complex technical concepts for non-technical stakeholders.

IT Business Analyst II Responsibilities:

As an IT Business Analyst II, you’ll play a key role in supporting legal technology initiatives and driving process improvements. You’ll:

• Gather and document business and operational requirements for technology solutions within the legal department.
• Identify and implement automation business solutions using SharePoint, Power Automate, and Power Apps other business process tools.
• Collaborate with legal teams to assess technology needs and enhance systems like TeamConnect.
• Analyze and optimize existing legal processes through data-driven insights.
• Act as a liaison between business stakeholders and IT teams to ensure successful implementation of technology solutions.

Experience

• 2 or more years of experience.

Supervisory Responsibilities

• This job does not have supervisory duties.

Skills

Business, Business Requirements, Business Solutions, Collaboration, Compliance, Functional Designs, IT Business Analysis, IT Change Management, Legal Technology, Microsoft Office, Microsoft Power Apps, Microsoft Power Automate, Microsoft SharePoint, Requirements Analysis, TeamConnect, Test Planning

Compensation

Base compensation offered for this role is $65,600.00 - $85,000.00 annually and is based on experience and qualifications.
*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e., commission, bonus, etc.) as applicable for the role.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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