Own and manage business applications, primarily Microsoft 365, SharePoint, Planner, and Monday.com, within a regulated pharmaceutical environment. Responsibilities include application administration, configuration, business requirements analysis, solution design, stakeholder coordination, vendor management, integrations with Workato, technology strategy, troubleshooting, and continuous improvement. The role requires delivering validated systems and coordinating technology initiatives across business and IT teams, with occasional onsite presence in the Boston area.
D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture.
We are looking for an experienced IT Application Owner / Business Analyst to lead the delivery of technology projects within a highly regulated pharmaceutical environment, ensuring alignment with business objectives, regulatory requirements and quality standards.
This role is ideal for someone who combines strong technical project management skills with hands-on experience delivering GxP-validated and qualified systems, ideally within pharmacovigilance or drug safety.
You will work closely with business stakeholders, technical teams and external vendors to ensure the successful planning, coordination and delivery of technology initiatives.
Tasks and Responsibilities- Act as Technology Owner for business applications, primarily Microsoft 365 (SharePoint, Planner) and Monday.com
- Take responsibility for system administration, configuration, maintenance and ongoing management of assigned applications
- Gather and analyze business requirements, translating them into effective technical solutions
- Design and recommend solutions to improve business processes and application functionality
- Coordinate with Managed Service Providers (MSPs) to ensure smooth day-to-day operation and support of applications
- Define and manage the mid- and long-term strategy and development of assigned technologies
- Collaborate with business stakeholders, capability owners and IT teams to align technology solutions with business needs
- Oversee application integrations, particularly between Monday.com and Workato
- Support continuous improvement, troubleshooting and optimization of existing applications
Requirements
- 5+ years of relevant experience in IT Business Analysis, Application Management or Technology Ownership
- Strong knowledge of Microsoft 365, particularly SharePoint and Microsoft Planner
- Hands-on experience with Monday.com, including platform administration and configuration
- Proven experience in system administration, application configuration and ongoing support
- Solid understanding of business analysis, requirements gathering and solution design
- Experience working with external IT service providers or Managed Service Providers (MSPs)
- Strong stakeholder management, communication and problem-solving skills
- Knowledge of Workato or application integrations is an advantage
- Proactive, independent and solution-oriented approach to work
- Business-level English communication skills
- Ability to work in a hybrid arrangement with occasional onsite presence in the Boston area
- Valid criminal record extract, not older than three months, required.
Benefits
- Broad range of tasks and responsibilities
- Friendly and international working environment
- Professional development opportunities
- Referral program (“Fishing for Friends”)
- Company-sponsored events
Is IT in your DNA?
Similar Jobs
.png)
Mobile • Retail • Software • Business Intelligence
Manages SaaS revenue recognition, journal entries, accruals, deferred revenue, account reconciliations, and month-end and quarter-end close activities. Supports financial statement preparation, audits, contract validation, and compliance with accounting standards. The role also improves revenue reporting, analyzes SaaS metrics, and develops scalable accounting processes while collaborating with sales, operations, and finance teams.
Top Skills:
Asc 606Crm DataErp/Accounting SystemsExcel
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Provides statistical expertise for clinical development projects in inflammation and immunology, including trial design, protocol development, statistical analysis plans, analyses, regulatory submissions, results interpretation, reports, publications, and presentations. Collaborates with cross-functional study teams, ensures regulatory-compliant statistical deliverables, and contributes to statistical methodology research.
Top Skills:
RSAS
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Supports Pfizer CentreOne’s inside sales and marketing activities by reviewing and routing marketing-qualified leads, executing outreach sequences, documenting activity in Salesforce, and assisting with campaigns, content, meetings, reporting, and marketing projects. The role develops commercial expertise across marketing, inside sales, and business development while progressing leads toward initial meetings and BD handoff.
Top Skills:
HubspotExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft SharepointMicrosoft TeamsMicrosoft WordSalesforce
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
