Provides onsite IT support across two Massachusetts locations. Responsibilities include troubleshooting hardware, software, access, connectivity, and basic networking issues; maintaining systems, backups, and documentation; installing and testing hardware and software updates; configuring systems; monitoring uptime; and developing troubleshooting procedures. Requires a bachelor's degree, at least three years of relevant experience, and US Person status.
Job Summary & Responsibilities
Multi-Location: On-site; Chelmsford, MA & Lawrence, MA
About VPT:
VPT, Inc., is a global leader in power conversion solutions for avionics, military, space, and industrial applications. We're seeking a motivated Information Technology professional to support our two locations in Chelmsford, MA & Lawrence, MA. This full-time position will float between the two locations and assist with daily information technology and infrastructure needs.
What You'll Do:
- Provide technical support to end users, troubleshoot and resolving hardware, software, system access, and connectivity issues to maintain productivity and minimize downtime.
- Perform routine systems maintenance, including backups, recovery options, and file maintenance.
- Maintain system uptime and performance by proactively addressing system issues.
- Acquire, install, and test system software upgrades and updates.
- Install and test computer hardware/components as required.
- Configure system software to meet operational requirements.
- Troubleshoot and resolve technical problems involving systems and software and basic networking.
- Maintain documentation of IT infrastructure, including system configurations and related information.
- Create and maintain troubleshooting procedures and technical documentation.
The anticipated starting salary range for this position is $85,000 - $95,000 per year.
Salary Range Disclaimer: The base salary range represents the low and high end of the VPT, Inc., starting salary range for this position. Actual starting salary will vary depending on location, education and experience. The range listed is just one factor of the VPT, Inc., total compensation package. Other factors include paid holidays, paid time off, health and dental insurance, 401(k) with match, disability insurance, life insurance and flexible spending accounts.
VPT, Inc., is an Equal Opportunity/VET/Disability Employer
Preferred QualificationsRequired Qualifications:
- Bachelor’s degree in Computer Science, Information Systems or Accounting Information Systems
- At least three years of relevant work experience
- US Person
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
Own end-to-end international order fulfillment and distribution across North America and Latin America. Coordinate customer order entry, cold-chain air-freight shipments, customs documentation, delivery follow-up, US warehouse fulfillment, and third-party logistics relationships. Collaborate with production, sales, sales operations, and logistics partners to ensure reliable delivery of temperature-sensitive pharmaceutical, medical device, reagent, and healthcare products.
Top Skills:
Air-Freight ShippingCold-Chain LogisticsThird-Party Logistics (3Pl)Us Customs And Import Documentation
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Supports sales opportunities as a technical presales expert by conducting discovery meetings, presentations, product demonstrations, technical validations, and proof-of-concept engagements. Partners with sales, services, customer success, and prospects to align Nexthink’s digital employee experience platform with business outcomes. Completes technical RFI, RFP, and security questionnaire responses, supports opportunity qualification, and participates in webinars and marketing events.
Top Skills:
Cloud ComputingDigital Experience MonitoringItilMicrosoft Office 365SaaSWindows 10
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Provides executive and administrative support to Takeda’s Global Communications & Governance Leadership Team. Responsibilities include complex calendar and travel coordination, expense reporting, procurement, vendor payments, meetings and events, onboarding, document preparation, office support, and confidential communications. The role also champions AI-enabled productivity by coaching executive assistants, developing best practices and prompt libraries, piloting tools, and promoting responsible adoption of solutions such as Microsoft Copilot.
Top Skills:
AribaConcurCoworkMicrosoft CopilotExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft SharepointMicrosoft TeamsMicrosoft Word
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
