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As an IP Optical Sales Engineer, this individual will be primarily responsible for working closely with the account teams on the development of Ribbon’s business efforts into the IP Optical market space. The Sales Engineer should promote the company's IP/MPLS, Packet, Optical, and Software solutions to US Service Providers, Multiple Systems Operators (MSO) and Datacenters.
Responsibilities• Responsible for the position and drive the implementation of the company's solutions within the Service Provider market. Articulate Ribbon unique business value in the Rural Broadband Middle Mile and Mobile Backhaul space from the service provider's perspective.• Lead pre-sales activity in the design, build, and delivery of networks for specified architectures. Be considered a subject matter expert and utilize expertise in positioning solutions and products• Need Excellent understanding on Routing Protocols & MPLS: IPv4/IPv6, OSPF, IS-IS, BGP, RSVP, LDP(FRR), QoS, Multicast-LU, BGP-LS/PCEP, Segment-Routing• Understanding Services: L2VPN, L3-VPN & EVPN• Understanding DWDM Optical Transport Technologies• Position new products, strategy, and vision for the company's Interfaces with Marketing, Commercial, and Product Management for business case development. Perform analysis of network plans developed by the customer (or Ribbon SE) and provide recommendations on viability, implementation strategies, and other options as applicable• Provide Pre-Sales support for the company's IP Optical product lines• Develop value propositions and solutions based on the company's as well as third party products and services to meet customers’ requirements• Develop and identify business opportunities in IP Optical applications in the Service Provider space• Provide and present high-quality RFI/RFP/RFQ responses to support business success• Assist in training and transfer of technical knowledge to customer/the company's team• Lead High / Low-Level Design activities with customer• Contribute go-to-market plan for product lines• Coordinate and lead customer lab trials and proofs of concept working with cross-functional resources to demonstrate technology solutions that win business.• Conduct on-going technical presentations to various organizations within the targeted accounts to uncover future opportunities and to strengthen the business relationship.Skills and Experience• Bachelor degree in Engineering or related technical field.• Proven SE/PLM experience in the Telecom industry with a proven record of accomplishment of selling to Tier 1, 2 and/or 3 Service Providers.• Pre-Sales oriented L1-L3 Network Engineering with an emphasis on Telecommunications Technical background of the following:
• Experience in communication/networking market, in-depth knowledge of industry standards and best practices.
• Proven ability to build strong relationships with customers at all levels.
• Ability to work effectively as an individual as well as across multiple teams.
• Excellent Communications and presentation skills.
• Multi-tasking skills to be able to manage multiple projects in parallel with problem solving acumen.
• Ability to cultivate and manage excellent working relationships with the various internal organizations, from Product owners through to Professional Service and Project Management.
• Has a passion for quality and attention to detail.
The anticipated base pay range for this full-time position in all geographic locations is $ - $ annually. Actual compensation within the range will be determined based on a variety of factors, including, but not limited to the candidate’s experience, skills and education. The compensation package also includes eligibility for an incentive plan and comprehensive benefits, subject to applicable requirements.
Responsibilities• Responsible for the position and drive the implementation of the company's solutions within the Service Provider market. Articulate Ribbon unique business value in the Rural Broadband Middle Mile and Mobile Backhaul space from the service provider's perspective.• Lead pre-sales activity in the design, build, and delivery of networks for specified architectures. Be considered a subject matter expert and utilize expertise in positioning solutions and products• Need Excellent understanding on Routing Protocols & MPLS: IPv4/IPv6, OSPF, IS-IS, BGP, RSVP, LDP(FRR), QoS, Multicast-LU, BGP-LS/PCEP, Segment-Routing• Understanding Services: L2VPN, L3-VPN & EVPN• Understanding DWDM Optical Transport Technologies• Position new products, strategy, and vision for the company's Interfaces with Marketing, Commercial, and Product Management for business case development. Perform analysis of network plans developed by the customer (or Ribbon SE) and provide recommendations on viability, implementation strategies, and other options as applicable• Provide Pre-Sales support for the company's IP Optical product lines• Develop value propositions and solutions based on the company's as well as third party products and services to meet customers’ requirements• Develop and identify business opportunities in IP Optical applications in the Service Provider space• Provide and present high-quality RFI/RFP/RFQ responses to support business success• Assist in training and transfer of technical knowledge to customer/the company's team• Lead High / Low-Level Design activities with customer• Contribute go-to-market plan for product lines• Coordinate and lead customer lab trials and proofs of concept working with cross-functional resources to demonstrate technology solutions that win business.• Conduct on-going technical presentations to various organizations within the targeted accounts to uncover future opportunities and to strengthen the business relationship.Skills and Experience• Bachelor degree in Engineering or related technical field.• Proven SE/PLM experience in the Telecom industry with a proven record of accomplishment of selling to Tier 1, 2 and/or 3 Service Providers.• Pre-Sales oriented L1-L3 Network Engineering with an emphasis on Telecommunications Technical background of the following:
- DWDM Optical Transport
- IP/MPLS, MPLS-TP, Carrier Ethernet
- In depth IP protocols (examples: IPv4/IPv6, OSPF, IS-IS, BGP, RSVP, LDP(FRR), QoS, Multicast-LU, BGP-LS/PCEP, Segment-Routing.
- Mobile networks (4G,5G)
- Customer facing experience
- Juniper/Cisco Certification and experience are preferred
• Experience in communication/networking market, in-depth knowledge of industry standards and best practices.
• Proven ability to build strong relationships with customers at all levels.
• Ability to work effectively as an individual as well as across multiple teams.
• Excellent Communications and presentation skills.
• Multi-tasking skills to be able to manage multiple projects in parallel with problem solving acumen.
• Ability to cultivate and manage excellent working relationships with the various internal organizations, from Product owners through to Professional Service and Project Management.
• Has a passion for quality and attention to detail.
The anticipated base pay range for this full-time position in all geographic locations is $ - $ annually. Actual compensation within the range will be determined based on a variety of factors, including, but not limited to the candidate’s experience, skills and education. The compensation package also includes eligibility for an incentive plan and comprehensive benefits, subject to applicable requirements.
Please Note:
'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
US Citizens and all other parties authorized to work in the US are encouraged to apply.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
