Inventory Team Lead (Provo)

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

We are looking for an Inventory & Receiving Lead to join our rapidly growing venture-backed company. This role will oversee the inventory and receiving department workflows, processes team members, and quality. In the role, you will manage a team of 5+ Inventory Clerks in a state-of-the-art facility in Provo, Utah. For the lab floor and receiving side you will be responsible for ensuring that incoming packages and materials are scanned, received, sorted, and brought to their designated areas. You will also be responsible for ensuring the lab floor is sufficiently stocked, and supplied with necessary production materials, as well as acting as the first point of contact for lab and fulfillment warehouse team leads.

For the implant inventory side, you will be responsible for ensuring that sales orders are created and picked, and cases are booked off in a timely manner. You are also responsible for overseeing the timely receiving of implant parts and gold crowns. In addition, you will manage the gold crown return process to ensure accurate handling and documentation. You will also coordinate and lead daily team huddles to align the team on priorities and workflow.

What You'll Do

• Operate Quickly: Support your team in prioritizing implant parts orders by ship date each day, notifying teams of part delays or changes to orders, and ensuring that any part picking or receiving bottlenecks are resolved in order to meet customer deadlines

• Scale: Continuously seek opportunities to improve workflows and processes for optimal efficiency and scalability

• Data-Driven Optimization: Track key performance indicators and conduct root cause analysis to optimize resources and drive on-time delivery of high quality products, as well as ensuring the team adheres to the expected metrics for the department

• Problem Solve: Roll up your sleeves to quickly troubleshoot and solve people, process, and technology issues as you operate within a large scale and fast paced dental lab

• Quality Adherence: Monitor and enforce adherence to strict standard operating procedures, and roll up your sleeves to lead by example. High quality is key to efficient scalability!

• Inventory Monitoring: Develop and optimize workflows to ensure your team proactively stocks and tracks key inventory materials and parts and maintains accuracy according to key metrics

• Lead: Lead, scale, and continuously train a team of 5+ Inventory Clerks as they execute daily operational tasks

• Collaborate: Work with other teams to proactively identify and address high priority improvement opportunities

What We're Looking For

• 1+ years of experience managing a team in a fast-paced environment

• Passion for breaking down complex problems into smaller manageable steps in order to help team members effectively work through the ambiguity

• High level of comfort with digital tools and technology

• Very high attention to detail and organizational skills

• Team player attitude and willingness to help others to help the team exceed expectations

• Natural curiosity and ability to learn new concepts, tools, and workflows quickly

• Strong self-motivation, self-direction, and ability to work with multiple stakeholders to push improvement initiatives to completion

• Excellent communication and stakeholder management skills

• Knowledge of how inventory counts work

• Experience with WMS, ERP, and/or MES/MRP systems

• Strong understanding of manufacturing practices, and inventory management

• Working knowledge of Excel, Google sheets, or other spreadsheet software

You’ll Really Stand Out If

• Deep knowledge in digital dental production workflows for a multitude of products including crowns, bridges, implants, dentures, and night guards

• Previous experience leading an inventory/receiving department or team

• Outstanding professional references to share

• Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!