The Account Manager - International will perform a variety of duties focused on managing + developing SharkNinja international distributor business. This role will serve as a lead point of contact for all customer account management matters, inclusive, but not limited to, leading many top + bottom line initiatives, resolving complex customer issues by identifying business improvements, and ensuring proper reporting is in place to drive efficient decision making. Must be able to proactively engage with internal and external business partners across the cross functional teams to ensure successful execution. This role will report directly to the Senior Director of International Account Management.

Key Characteristics

• Must have strong verbal + writing skills in English
• Rarely Satisfied – Has a burning desire to win that drives them to get better every day and to push others to do the same.
• Progress Over Perfection – Makes quick, daily progress and continuously adapts to achieve results rather than requiring perfect planning.
• Details Make the Difference - Invest to understand how things really work, seek out new perspectives and inputs, and feel compelled to challenge assumptions and ask the second- and third-order questions to find the best possible way of doing something
• Winning is a Team Sport -Align on clear expectations and own the big-picture outcomes, actively holding ourselves and others accountable for delivering exceptional results.
• Communicating for Impact - We constantly share information and bring leadership in to iterate and align on our thinking; challenge assumptions and are open to challenge.
• Nimble, agile, and resourceful; turn challenges into opportunities
• Collaborate in a flexible, detail-oriented, fast-paced team environment
• Understand and fully embrace our go-to market approach and mentality
• Strategize and plan to map back to specific goals
• Enjoy the freedom to learn and grow in a passionate environment
• Communicate effectively and directly with others, even those in other locations
• Manage many projects and tasks at once while meeting or exceeding deadlines
• Embrace transparency and shifting priorities, while learning from each decision
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Flexible business hours to manage customer base in multiple time zones
• Business travel projected at 15-25% (depending on location of candidate)

Duties and Responsibilities

• Drive growth in revenue, gross + net margin through best in class account management
• Work intimately with each account (new + existing) to ensure a multi-channel execution strategy + marketing plan is in place to maximize reach in each category
• Be a champion of the regions to educate the global team about consumers, market dynamics, competition, etc
• Stay closely connected with internal marketing + product development teams to ensure new product roadmap + associated marketing collateral is visible + shared with each account
• Identify product assortment gaps and drive development of new products in collaboration with the corporate Marketing Team.
• Ensure proper pricing strategy and enforcing consistent brand positioning across the region.
• Develop, track, and maintain scorecard for each account to measure business health, and ensure a proper reporting mechanism is in place with corporate/exec team
• Play key role in cross functional execution teams on new product launches in each market, working back with customer on all requirements to ensure timing is met
• Work closely with the Order Management rep, Supply Chain, + Finance teams to ensure proper flow of orders + accounts receivable
• Own forecast creation + reporting process for each respective account.
• Work closely with Legal team to ensure proper contracts are in place to conduct business with our new + existing distributing partners
• Own connections points with internal cross functional support, including but not limited to: Marketing, Quality, Safety/Compliance, Supply Chain, Order Management, + Legal
• Lead Account Management process improvement + development
• Work on Ad-Hoc projects as directed by leadership

Education and Experience

• 5-7 years of proven working experience as a business development manager, sales executive or a relevant role
• Prior experience in sales with consumer products/consumer durables required
• BA/BS degree in Business Administration, Sales or relevant field
• Advanced Microsoft office skills (Excel, Outlook and PowerPoint)

At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world. We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to create the next big thing. We take a team approach to our projects, where everyone has a voice. We want individuals to push limits, look outside the box and think the unthinkable. With the explosive growth we have been experiencing, we’re looking for motivated individuals to join us on our exciting journey. People need to think big, move fast and want to make a significant impact. Are you ready?