Internship, Salesforce Administrator

We are seeking a motivated and detail-oriented Salesforce Administrator Intern to support our CRM operations and contribute to the optimization of our Salesforce platform. This internship offers a valuable opportunity to gain hands-on experience in maintaining and enhancing a business-critical system used across various departments.

The intern will work closely with experienced Salesforce professionals and cross-functional teams to assist in data quality initiatives, reporting, basic configuration tasks and help in improving overall Org health. The ideal candidate is eager to learn, has a foundational understanding of Salesforce, and is passionate about leveraging technology to improve business processes.

This role is ideal for someone pursuing a degree in Information Systems, Computer Science and looking to build a career in CRM administration/analysis.

Primary Duties

• Assist in the day-to-day administration and support of the Salesforce platform, including user account management, permissions, and roles.
• Help maintain data integrity by performing regular data cleansing, deduplication, and validation activities.
• Work on reviewing the backlog items and coordinate with Scrum leader and business to update all the functional and technical acceptance criteria
• Assist with the setup and configuration of standard and custom Salesforce objects, fields, page layouts, and record types.

Minumum Qualifications

• Currently pursuing a Bachelor's degree in Information Systems, Business, Computer Science, or a related field.
• Basic understanding of Salesforce CRM functionality, either through coursework, personal study, or previous internship experience.
• Strong analytical and problem-solving skills with attention to detail.
• Effective verbal and written communication skills.
• Ability to work collaboratively in a team environment and manage time effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or Google Workspace tools.
• Eagerness to learn Salesforce administration best practices and platform capabilities.

Preferred Skills, Knowledge, and Abilities

• Gain hands-on experience in web analytics and data interpretation.
• Collaborate on cross-department projects involving web technologies.
• Develop skills in data-driven decision-making.
• Enhance understanding of IT processes in a healthcare technology context.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.