Internal Communications Specialist

Job Summary:

The Internal Communications Specialist will work with members of the Communications team and department leaders throughout the firm to conceptualize, develop and execute messaging that supports firm operations, influences employee engagement and contributes to a positive corporate culture. Reporting to the Director of Internal Communications, this person will use various platforms, technologies and tools, including and especially the firm’s intranet, to communicate new information, promote the firm’s strengths and values, and advocate for and enhance the employee experience.

This position requires strong writing, communication and organizational skills, as well as the ability to build strong relationships and apply critical thinking in response to shifting priorities.

Duties and Responsibilities:

• Contributes to a maturing internal communications function that enhances the employee experience, fuels employee engagement and positively influences the firm’s culture.
• Ideates, writes and edits internal announcements, newsletters and presentations in alignment with the firm’s voice, style and tone; manages approval process with internal stakeholders.
• Participates as a core team member in initiatives related to strategy and execution of the firm’s intranet, including administration of news content.
• Leads execution of communications strategies for cultural initiatives, including for the firm’s corporate charitable partnership with Feeding America, with an eye for opportunities to cross-promote externally.
• With minimal oversight, develops content for key team deliverables including the firm-wide newsletter, all-hands meetings, annual business services report and executive communications.
• Creates basic graphic design and video elements aligned with visual brand and collaborates with in-house creative team on integrated campaigns.
• Oversees firm-wide internal communications calendar and project management trackers; compiles monthly reporting dashboard to assess impact of internal campaigns and inform future strategies.
• Leads execution of cross-team projects that enable the firm to evolve its high-performance, collaborative culture.
• Contributes solutions for cross-functional operational challenges—often beyond traditional internal communications—by identifying solutions, supporting process improvements and partnering with teams across the firm to drive meaningful change.
• Proactively seeks opportunities to collaborate with public relations, awards, social media and events team members on initiatives with internal/external crossover.
• Regularly attends industry webinars and researches internal communications best practices to contribute ideas and insight for new initiatives.

Skills and Educational Requirements:

• Bachelor’s degree required in Communications, English, Public Relations or a related field.
• 3-5 years of experience in a related field and role, with a professional services background preferred.
• Impeccable attention to detail, with strong analytical and problem-solving skills.
• Superior writing, grammar, editing and proofreading skills; ability to effectively communicate information and ideas in written and verbal format and adapt communication style and tone to relevant audiences.
• An eye for design and excellent skills as related to technical platforms and tools, combined with the ability to master new tools quickly.
• Positive, entrepreneurial, problem-solving attitude; ability to adeptly manage competing deadlines and shifting priorities.
• Strong interpersonal skills to build relationships and collaborate with all Business Services teams.
• A growth mindset towards emerging technologies—particularly generative AI—with a foundational understanding of how to apply these tools to enhance internal communications.
• Skilled in Microsoft Office applications, especially SharePoint and Teams; experience with Canva and project management tools such as Planner and Wrike preferred

For Illinois, the expected hourly range for this position is $36.00-$42.40.  The actual compensation will be determined based on experience and other factors permitted by law. 

Jackson Lewis offers a competitive benefits package that includes:

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• Firm-paid holidays, vacation, and sick time
• Employee assistance program and other firm benefits.