Internal Communications Partner

About Rhapsody: 

Healthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation. 

Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health. 

What we have to offer you: 

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)  
• 401k with a generous company match 
• Unlimited PTO, sick time & volunteer days  
• An innovative, inclusive, and fun work environment 
• Continuous learning and development opportunities 

Position Summary:

We seek a creative communications professional to lead, plan, and execute Rhapsody internal communications. This Internal Communications Partner role is integral to building an engaged, informed, and unified workforce. Our ideal candidate has experience in internal communications for diverse teams across multiple geographies and levels. Additionally, our ideal candidate has a strong grasp of effective message development , employee engagement, and change management, along with a passion for engaging a global audience through creative written and video content.

Key Responsibilities:

• Develop and Implement Communication Strategies: Partner with executive leaders and marketing to design and execute creative internal communication strategies that align with Rhapsody goals, culture, and values.
• Message Cascade Strategy: Refine and manage our strategy to cascade communications across diverse channels. Ensure messages are effectively distributed to each employee as they cascade from the Executive Leadership Team, through senior leaders, and out to individuals.
• Content Creation and Management: Craft compelling, clear, and consistent video and written content for various internal communication platforms, including email, intranet, Teams, newsletters, and company meetings. Create consistency with external messaging and by adhering to brand guidelines.
• Drive Engagement and Alignment: Collaborate with leaders to create engaging communications that foster alignment with the company’s mission, vision, and values, ensuring employees feel informed and motivated.
• Change Management: Support key change initiatives by developing clear and thoughtful communication plans that guide employees smoothly through transitions.
• Data-Driven Insights: To continually improve outcomes, monitor and evaluate the effectiveness of internal communication strategies through employee feedback and analytics.
• Internal Brand Consistency: Ensure all communications reinforce the Rhapsody brand and contribute to a cohesive employee experience.

Job Requirements:

• Experience: 5+ years in internal communications, corporate communications, or related roles within a global organization.
• Skills: Strong writing, editing, and video creation skills with attention to tone, style, and clarity; adept at using multimedia and digital communication tools.
• Leadership: Demonstrated experience in managing complex communication strategies and effectively partnering with senior leaders and cross-functional teams.
• Cultural Sensitivity: Ability to navigate and adapt communications across diverse cultural contexts.
• Analytical: Use metrics and employee feedback to assess communication effectiveness and drive continuous improvement.
• Education: Bachelor's degree in Communications, Journalism, Public Relations, or a related field (master's preferred).

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.