Internal Communications Manager & SharePoint Specialist

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
The Internal Communications Manager & SharePoint Specialist is a key member of the Analytics & Behavior Change (A&BC) Operations team, responsible for planning and delivering internal communications for an organization of approximately 3,000 employees and 1,500 contractors. This role partners closely with A&BC leaders at the SVP and VP level and shape executive messaging, manage major announcements, and keep the broader organization informed, aligned, and engaged.

The role will own day-to-day operational communications, manage the A&BC SharePoint site as the organization’s primary communications channel, and lead or support various other communication related activities. The role also serves as A&BC’s liaison to the broader organization, supporting initiatives such as the Vibrancy Awards and other special communication related activities. This is an ideal role for a self-directed, polished writer who thrives in a fast-paced and challenging environment

Leadership Communications:

• Serve as a trusted communications partner to the head of A&BC, writing communications, announcements and other leadership messages in an authentic, on-brand voice
• Advise SVP and VP level leaders on communication strategy, while managing the planning, drafting, and delivery of their larger announcements and organizational updates
• Maintain a communications calendar that coordinates leadership messaging and avoids overlapping or message fatigue
• Anticipate communication needs around organizational changes, priorities, and other ongoing communications

Organization-Wide Communications:

• Develop and distribute operational communications, newsletters, and other regular updates to the organization
• Tailor content, tone, and channel to different audiences
• Maintain consistent messaging, quality, and brand standards across all channels
• Gather feedback and track engagement to continually improve reach and effectiveness

SharePoint and Digital Content:

• Manage, edit, and maintain the A&BC SharePoint site, keeping content current, accurate, well organized, and easy to navigate
• Create new pages, features, and resources that serve the organization’s communication and information needs
• Maintain supporting documentation, including content guidelines, processes, templates, and archives
• Partner with site owners and contributors on governance, permissions, and content quality

Events and Engagement:

• Support planning and execution of town halls, including agenda development, leader prep, content, run-of-show, and follow-up
• Plan, administer, and report on organizational surveys, translating results into clear communications and actionable insights
• Support site events and other organization-wide engagement activities

Enterprise Partnership and Operational Support:

• Collaborate with the broader enterprise communications team on initiatives, including the Vibrancy Awards and other special communication events
• Align A&BC communications with enterprise messaging, priorities, and brand guidelines
• Provide flexible support on operational and ad hoc activities as needed

Required Qualifications

• 4+ years of experience with corporate or internal communications
• 2+ years of experience with executive communications (VP+)
• 2+ years of experience working directly with VP-level (or above) leaders, with a proven track record of producing on-tone, on-brand communications on their behalf
• 2+ years of hands-on experience creating, managing, and maintaining SharePoint sites used as an organizational communications vehicle
• 2+ years of experience demonstrating exceptional writing and editing skills, with the ability to adapt voice and style for different leaders and audiences
• 2+ years of experience showing self-motivation and the ablilty to independently manage multiple priorities, workstreams, and deadlines
• 2+ years of experience demonstrating strong organizational skills and attention to detail
• 2+ years displaying strong interpersonal skills and the ability to build credibility with senior leaders and colleagues at all levels
• 2+ years of experience with Microsoft 365 tools (Outlook, PowerPoint, Teams, Word)

Preferred Qualifications

• Experience supporting large-scale employee events such as town halls or leadership forums
• Experience designing, administering, and analyzing employee surveys
• Familiarity with communications analytics and engagement measurement
• Experience in a large, matrixed enterprise environment
• Experience in using AI to help drive work efficiency

Education

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field, or equivalent experience

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.