Internal Communications Lead

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is the world’s largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. As we tackle this ambition, we seek an Internal Communications Lead to help Limers understand the how and why behind our company priorities and decisions. This position will report to the Chief Brand & Communications Officer.

We are a remote-first organization; however, this role will be based in the Eastern Time Zone, with a strong preference for the New York City area. Washington DC and Atlanta are acceptable as well.

What you’ll do:

• Lead strategy development, execution and measurement of internal communications that bring to life our culture and create company-wide alignment for business priorities

• Own strategy for internal comms channels and create content to better inform, engage and inspire Limers, ranging from All-Hands, to company intranet, to organizational announcements, to Slack

• Write messaging and develop plans to support senior executives with company announcements, milestones and response to crises

• Create and manage communications calendar and cadence to ensure we highlight important milestones and events that support our key business goals and messages

• Produce and emcee company all-hands meetings: content and topic planning, managing executive and cross-functional presenters, managing appropriate stakeholder review for content, ensuring key themes are clear and consistent with our brand, and copyediting excellence

• Partner with External Communications, Social Media, Brand Marketing to effectively align Lime’s storytelling across all internal and external audiences

• Collaborate with People, Ops, Recruiting and other teams to develop internal comms plans that support company programs, rollouts of new initiatives or drive change

• Create content and assets, localizing for cultural nuance - everything from internal videos to slide presentations and more

About you:

• 7+ years experience in internal communications, employer branding & marketing, change management in a high-growth company

• Must have experience producing company all-hands/internal meetings and developing content that tells a story; presentation design in Google slides

• Experience creating and editing simple yet engaging videos and other content

• Proactive and high-energy

• Great instincts and ability to confidently communicate with and influence a diverse, cross-functional audience across levels, regions and cultures

• Strong writer and communicator, with a discerning, highly-detailed eye, who can write creatively across channels using the latest tools including AI

• Public company experience preferred, with experience working across time zones, and an understanding of how to both maintain consistency of global messaging as well as openness to understanding and applying cultural nuances

• Experience with Diversity, Equity and Inclusion practices and programs as well as change management and transformation communications

• Maintain cool and humor in times of stress

• Excellent judgment as you will have access to sensitive and confidential information

#LI-REMOTE

#LI-TG1

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email [email protected] for assistance. 

Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.