Insurance Claims Trainee

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence.  Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step. 

At Safety Insurance, we don’t just offer jobs – we offer careers that are challenging, fulfilling, and designed to grow with you.

Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That’s why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek.  Conveniently located in the heart of Boston’s financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.

Safety’s benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:

• 3 weeks accrued paid time off + paid holidays each year
• Health insurance (medical, dental, vision)
• Annual 401(k) Employer Contribution (up to 8% of your base salary)
• 100% tuition reimbursement
• Free on-site fitness center
• Complimentary coffee and breakfast service
• Hybrid work schedules
• Working Advantage Discount Program
• Employee Assistance Program
• …and much more!

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SUMMARY

• Learn the basics of Property and Casualty Insurance at Safety Insurance to develop the skills necessary to advance within Safety's adjusting career paths. Training will be compromised of both policy and system comprehension.
• Safety Insurance is looking for candidates looking to make a career in the fast-growing field of Property and Casualty Insurance.
• Receive dedicated classroom training and mentoring to ensure your success when you join Safety Insurance.
• Safety will train you on insurance claims handling to develop the skills necessary to advance within multiple insurance career paths.
• You will handle customer service interactions with insureds, third parties and our agents from new claim inception through final claim resolution.

QUALIFCATIONS 

• College degree or insurance course work/experience required.
• Commitment to providing excellent customer service.
• Ability to work both independently and within a team environment.
• Excellent verbal and written communication skills required.
• Detail oriented, able to plan and multitask effectively.
• Ability to understand difficult problems and provide solutions.