As an Inside Solutions Advisor, you'll manage customer relationships, drive renewals, identify revenue opportunities, and deliver tailored solutions to enhance customer success.
Inside Solutions Advisor
Imagine building relationships rooted in trust, authenticity and impact - connections that help businesses grow and people thrive. Sound like your kind of work?
As an Inside Solutions Advisor at Cox, you'll be the bridge that brings it all together. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. As part of our team, you'll empower businesses with these transformative tools, helping them thrive in an ever-evolving digital landscape.
Ready to make a difference? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
What You'll Do
You'll nurture relationships, drive renewals and ensure customer loyalty. When customers are at risk of leaving, you'll demonstrate the value of staying with Cox Business. Here's how you'll make an impact:
Who You Are
Ambitious, determined and relationship-focused, you've proven your skills in sales and value both success and work-life balance. Here's what else you bring to the table:
Minimum:
Preferred:
USD 17.02 - 25.48 per hour
Compensation:
Hourly pay rate is $17.02 - $25.48/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Imagine building relationships rooted in trust, authenticity and impact - connections that help businesses grow and people thrive. Sound like your kind of work?
As an Inside Solutions Advisor at Cox, you'll be the bridge that brings it all together. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. As part of our team, you'll empower businesses with these transformative tools, helping them thrive in an ever-evolving digital landscape.
Ready to make a difference? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
- A competitive salary and top-notch bonus/incentive plans.
- A pro-sales culture that honors what salespeople (like you!) contribute to our success.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- A true team environment, with 3 days of real-life collaboration in the office.
- Comprehensive healthcare benefits, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Professional development and continuing education opportunities.
- Access to financial wellness/planning resources.
What You'll Do
You'll nurture relationships, drive renewals and ensure customer loyalty. When customers are at risk of leaving, you'll demonstrate the value of staying with Cox Business. Here's how you'll make an impact:
- Engaging with existing customers to renew contracts, identifying new revenue opportunities and upselling solutions like telephony, data, wireless, video and more.
- Developing strategic account plans to maintain and grow Cox Business's presence within existing accounts.
- Troubleshooting and resolving service, pricing and technical issues by understanding customers' unique communication needs.
- Collaborating with sales engineers and support teams to provide tailored solutions and address service or installation concerns.
- Creating compelling proposals and presentations for additional products and services.
- Negotiating pricing, promotions and contract terms to meet client needs while driving business results.
- Partnering with internal teams to solve problems and ensure a seamless customer experience throughout the sales cycle.
- Sharing customer feedback with the marketing team to refine strategies and enhance offerings.
Who You Are
Ambitious, determined and relationship-focused, you've proven your skills in sales and value both success and work-life balance. Here's what else you bring to the table:
Minimum:
- 7 years of experience in a related field, or a high school diploma/GED with 5 years of experience; or an associate degree, bachelor's degree or certification in a related discipline with 3 years of work experience.
- Sales experience with a proven track record of meeting quotas.
- Proficiency with computers and common business software.
Preferred:
- 1 year of experience in the communications industry or with a major communications equipment vendor.
- 1 year of B2B field sales experience, including meeting quotas and cold calling.
- Knowledge of local market and contacts.
USD 17.02 - 25.48 per hour
Compensation:
Hourly pay rate is $17.02 - $25.48/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Top Skills
Business Software
Similar Jobs at Cox Enterprises
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Advertising Account Executive will connect with clients, create marketing campaigns, and sell customized digital advertising solutions while achieving sales goals.
Top Skills:
Google Ad WordsMS Office
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Advertising Account Executive will connect with clients, create marketing campaigns, and sell customized digital advertising solutions while achieving sales goals.
Top Skills:
MS Office
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Senior Manager oversees sales performance and team development for RapidScale services, targeting revenue growth through strategic collaboration and effective leadership.
Top Skills:
AWSAzureCybersecurityGCP
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
