Inside Sales Unit Manager

Job Description
As an Inside Sales Unit Manager, you'll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. You'll be responsible for providing guidance and direction to a team of Loan Consultants who are focused on selling the Achieve Personal Loan product in a call center setting. The Inside Sales Manager is also responsible for a number of special projects and reporting functions, as well as training, coaching, and mentoring the sales team.
Work from home/hybrid:
We're proudly offering work-from-home/hybrid options for candidates located in the greater Phoenix, AZ.
Shift: Tuesday-Saturday or Sunday-Thursday
Training: Monday-Friday, 8am-5pm, for the first four weeks and then spending 30-60 days in the role of a Loan Consultant in order to better understand the position so that you may coach, motivate and lead your team. A portion of training will require you to be in office
Hours: 8-hour shift between the hours of 6am- 8pm Arizona time
Total Compensation: $100,000 to $125,000+ annually + bonus + benefits. This information represents the expected on-target earnings for this role broken down into a salary base pay plus bonus.
What you'll do:

• Introduce and roll out procedural and process changes, underwriting criteria, sales techniques and strategies, internal departmental changes, and business priorities.
• Assist in training and mentoring new hires
• Provide performance feedback, coaching, and motivation to the Loan Consultant sales team.
• Ensure both overall team and individual Loan Consultant goals are met, including Unit Quotas, Close Rates, and QA standards.
• Lead by example in the areas of pipeline management and call volume standards.

Qualifications
What you'll bring:

• Minimum of 4 years of inside sales management experience, preferably in a call center setting.
• Must have the flexibility to work evenings and/or 1 weekend day at minimum.
• Highly motivated self-starter with strong organizational and communication skills.
• Proficient PC skills in Microsoft products including Word, Excel and Outlook.
• Proven ability to partner with employees and management to communicate various policies, procedures, standards, and performance expectations.
• Must have strong verbal and written communication skills for communicating with all levels of staff.
• The ability to multi-task and stay organized while working on multiple projects.

Additional Information
Achieve well-being with:

• Hybrid and remote work opportunities for certain roles
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, physical and mental health wellness programs and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future.
At Achieve, we're changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 2,500 employees in mainly hybrid jobs with some remote opportunities available for certain roles across the United States with hubs in Arizona, California, and Texas. A career at Achieve is more than a job-it's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.
All your information will be kept confidential according to EEO guidelines.
Company Description
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.