The Inside Sales Representative will manage inbound and outbound leads, develop sales strategies, track metrics, and refine customer engagement for Volta Labs' genomics platform.
ABOUT US:
Volta Labs is building a suite of genomics applications for our first-of-its-kind digital fluidics sample prep automation platform. Our technology will remove the need for laborious sample setup, provide a technology-agnostic suite, and shorten sample processing time from hours to seconds. We believe our tech is the next step in unlocking the hospital of the future and will accelerate medical research by decades.
THE TEAM:
You'll join a team of innovative thinkers who love to experiment, collaborate, and win together. We are passionate about pushing the boundaries of automation, biology, computing, robotics, design, and user experience to benefit our customers and the world.
We’re looking for a Inside Sales Representative (ISR) to join our growing commercial team. This is a unique opportunity for an early-career sales professional to make an immediate impact — shaping our sales development strategy, partnering closely with marketing, and helping define how we engage new customers in the genomics and life science markets.
As the first ISR at Volta Labs, you’ll own the full inbound and outbound lead management process — from first touch to qualified opportunity. You’ll help us design the playbook, refine our messaging, and establish best practices that will scale as the team grows.
What You'll Do
- Be the first point of contact for inbound leads — responding quickly, qualifying interest, and coordinating next steps.
- Build and execute targeted outbound campaigns to generate new opportunities in key markets (biotech, genomics, research labs).
- Partner closely with marketing to align on lead generation strategies, campaign follow-up, and content optimization.
- Develop and refine the lead qualification process, helping define what “sales-ready” means for Volta.
- Track and report on pipeline metrics to help shape sales forecasts and marketing performance.
- Collaborate with the field sales and applications teams to ensure smooth handoffs and great customer experiences.
- Continuously improve sales messaging, email templates, and outreach strategies based on real customer feedback.
- Help optimize sales tools (Hubspot, automation platforms) to support scalability.
- Contribute to building a data-driven, collaborative commercial culture as the team scales.
Your Experience
- Bachelor’s degree or equivalent experience (Life Sciences or Business background preferred).
- 2–4 years of inside sales, business development, or customer-facing experience — ideally in biotech, life sciences, or technology.
- Strong communication skills — able to engage both scientific and business audiences.
- Proven success generating and qualifying leads, managing pipeline, and collaborating with marketing.
- Entrepreneurial mindset — you’re excited to build something from scratch, not just follow a playbook.
- Highly organized, proactive, and comfortable balancing short-term activity with long-term process building.
- Excitement about the intersection of technology, biology, and automation.
- Desire to grow into a leadership or team-building role as Volta scales.
- Experience selling into research labs, genomics, or instrumentation markets.
- Familiarity with CRM and sales engagement tools (HubSpot, Salesforce, Outreach).
- Understanding of scientific workflows or genomics terminology.
- Comfort working in a fast-paced, startup environment where priorities evolve quickly.
Nice to Have
We look forward to reviewing your application!
Top Skills
Hubspot
Outreach
Salesforce
Volta Labs Cambridge, Massachusetts, USA Office
Cambridge, MA, United States
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