Leads technical customer engagements for cloud, AI, infrastructure, and security transformations. Advises customers, conducts solution demonstrations and proof-of-concept sessions, supports complex integrations and deployments, shares technical expertise through mentoring and events, and develops strategic customer success and win plans with account and marketing teams.
Overview
Responsibilities
Qualifications
Required/minimum qualifications
Your work here will ripple across industries, communities, and lives creating impact at a global scale.
As part of the Japan Global Technology Team, you will play a vital role in supporting some of Microsoft’s most strategic customers worldwide. In this global position, you have the opportunity to make a significant difference for organizations undergoing complex infrastructure transformations in cloud and artificial intelligence. You will join a collaborative team committed to excellence, where your expertise is valued and your ideas help drive our impact.
As an Infrastructure Solution Engineer Cloud & AI, you will lead customer engagement, delivering technical excellence and trusted guidance to drive successful infrastructure and security transformations. You will serve as a key advisor across both business and technical needs, helping create secure, scalable environments that are foundational to AI innovation and business agility. Your thought leadership and cross-functional influence will help customers achieve their goals and further Microsoft’s mission to empower every organization.
At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.
Responsibilities
- Applies advanced sales methodologies to guide customers through digital transformation solutions, with a strong emphasis on security improvements and innovation.
- Acts as a trusted advisor by leveraging deep solution and technical knowledge to assess and consult on diverse customer security and infrastructure needs.
- Demonstrates and oversees solution demonstrations, proof of concept sessions, and industry-specific integration to address complex requirements and drive deployment success.
- Shares best practices and technical expertise by leading knowledge-sharing sessions, mentoring peers, and delivering impactful content at Microsoft and industry events.
- Shapes strategic win and customer success plans in collaboration with account and marketing teams, leveraging deep understanding of Microsoft’s offerings and evolving market trends.
Qualifications
Required/minimum qualifications
- Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.
Other RequirementsAdditional or preferred qualifications
- This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
- 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience
- 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
- Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
Solution Engineering IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Microsoft Cambridge, Massachusetts, USA Office
255 Main Street, Cambridge, MA 02142, Cambridge, United States, 02142
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