Information Security Ops Analyst, IAM

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
The IDM System Administrator is a critical member of the NBCU Cyber Security IAM Operations team, responsible for being the face of our customers and providing excellent, world-class customer support. The System Administrator interfaces with all our businesses within NBCUniversal and provides support for Identity and Access Management, Directory Services, and DNS.
Responsibilities
The Systems Administrator position is part of the Identity & Access Management Operations team. You will be responsible for performing the following duties:

• Work collaboratively across NBCU Cyber IAM to help drive operations forward
• Monitor queues and respond to customer requests surrounding the following services:
  • Sailpoint and Waveset
  • IGA system alerts
  • CyberArk and Remediant Operations
  • Active Directory and Azure (Entra ID)
• Have a flexible work schedule to be able to rotate shifts to accommodate on-call schedules when needed
• Learn, create, and document SOPs around performing tasks and supporting services
• Support Audit engagements focusing on pulling together reports and remediating findings
• Review Application Monitoring reports and ensure we have adequate response and alerting
• Assist in performing RCAs for system-level support issues and incidents

Qualifications
Requirements:

• The IAM Systems Administrator must have 3 or more years of experience in at least 2 of the following areas: SailPoint, Oracle WaveSet, CyberArk or Remediant
• Active Directory/Entra ID Administration
• IAM System Administration and troubleshooting
• ServiceNow, JIRA, or other similar ticketing systems
• Windows / Linux / Mac Administration and configuration
• Knowledge and understanding of IDPs such as PING, OKTA, Azure
• Basic networking knowledge and troubleshooting
• Basic Knowledge of SQL

Desired Characteristics:

• Scripting experience strongly desired (Python, Bash, etc.)
• Experience managing Web Servers (TomCat, JBoss, Drupal)
• Self-starter
• Fast learner and the ability to understand large, complex infrastructures
• Expertise working on a team with motivated cross-functional individuals
• The ability to work with demanding customers
• The ability to work as part of a team and share knowledge
• The ability to work directly with Customers and understand their needs and concerns
• Excellent communication and customer service skills
• Ability to work across platforms and with various support teams
• Ability to want to learn and grow
• Must be a team player

This position has been designated as Fully Remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000 - $100,000.
We are accepting applications for this position on an ongoing basis.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].
For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.