Cyber Incident Response Manager

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Cyber Incident Response Manager

Background: The Business Continuity and Disaster Recovery (“BC/DR”) team is a team within the Protect Pillar in Systems.   The Protect Pillar is a unique BBH-construct designed for clear, centralized and coordinated accountability: to protect against physical and logical security risks; to safeguard stakeholder assets; and to detect, prepare for, and respond effectively to security events.   To that end, the Protect Pillar encompasses the following areas:

• Business Continuity and Disaster Recovery
• Cybersecurity;
• Enterprise Data Protection and Data Governance;
• Global Security; and
• Information Security Management (“ISM”).

Given that technology is an integral component of the Pillar’s control measures and a key asset to safeguard, the Protect Pillar sits within BBH’s Systems organization.
 

Role:  Reporting to the Governance head within the Cybersecurity Team, we are seeking an experienced Cyber Incident Response Manager to lead and enhance our cyber incident response program.  Responsibilities include:

• Serving as the point of contact for cyber systems events to manage communications and coordination
• For cyber breaches by vendors, working closely with the Cyber team and serving as the BBH contact vis-à-vis vendors in gathering details on the cyber breach, including root cause; applying lessons learned to the BBH cyber environment; documenting and reporting on the events
• For client cyber breaches, working closely with the Cyber team, Anti-Fraud and other stakeholders in gathering, coordinating responses, documenting and reporting on the events
• For internal cyber events, coordinating the cyber incident response process from initial detection to resolution, ensuring timely and effective action and communicating with relevant stakeholders appropriately
• Enhancing incident response documentation (tracking of incidents, updating procedures, updating playbooks, etc.)
• Serving as the point of escalation for the cyber incident management team and fostering collaboration and cross-training
• Participating in cyber-related tabletop exercises
• Conducting social engineering exercises to raise employee awareness of social engineering risks
• Staying abreast of latest cybersecurity threats and trends and proactively training relevant groups accordingly
• Responding to client DDQs and participating in client due diligence meetings

Qualifications:

• Minimum 8+ years of experience in cyber security and incident management, preferably within financial services
• Strong understanding of cyber incident response frameworks (e.g., NIST, ISO), DFS Part 500 regulations, DORA, and industry practices
• Technical proficiency of IT systems, infrastructure and applications
• Ability to lead and foster collaboration
• Ability to prioritize effectively to meet deadlines and management multiple incidents
• Excellent analytical and communication skills
• Strong PowerPoint and Excel skills

Salary Range

NJ: $150,000 - $180,000 base salary + annual bonus target

MA: $130,000 - $180,000 base salary + annual bonus target

BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.