Manage end-to-end incentive compensation calculations and monthly payouts for field technicians and sales reps. Audit work order, labor, and parts data, build dashboards, model financial impacts of plan changes, automate payout processes using SQL/Python/ICM tools, and apply AI/ML for anomaly detection to ensure accurate, timely payments.
Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.
Job Duties and Responsibilities
Candidates must be willing to participate in at least one in-person interview.
The In-Home Services Command Center requires systematic administration of nationwide incentive compensation programs to maintain operational efficiency and field workforce trust. This role addresses the challenge of translating complex operational data into precise, timely financial payouts for technicians and sales representatives. By resolving data discrepancies across field service systems and modeling the financial impact of plan changes, this position ensures fiscal responsibility and compensation alignment. Automating manual calculation processes with analytical tools represents a critical step in scaling operations while sustaining high processing standards.
What Success Looks Like (Objectives):
Skills, Experience and Requirements
Core Skills and Competencies (What you'll bring):
Additional Qualifications:
Minimum Requirements:
Visa sponsorship not available for this role
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.
Job Duties and Responsibilities
Candidates must be willing to participate in at least one in-person interview.
The In-Home Services Command Center requires systematic administration of nationwide incentive compensation programs to maintain operational efficiency and field workforce trust. This role addresses the challenge of translating complex operational data into precise, timely financial payouts for technicians and sales representatives. By resolving data discrepancies across field service systems and modeling the financial impact of plan changes, this position ensures fiscal responsibility and compensation alignment. Automating manual calculation processes with analytical tools represents a critical step in scaling operations while sustaining high processing standards.
What Success Looks Like (Objectives):
- Manage the end-to-end calculation and processing of monthly incentive payments for field operations to guarantee accurate and timely distribution
- Audit work order, labor hour, and parts usage data within field service management systems to ensure strict compliance with established compensation guidelines
- Model the financial outcomes of proposed compensation structural changes through predictive analysis to support executive decision-making
- Develop and sustain real-time performance and earnings dashboards that provide clear operational visibility for field employees
- Design and implement automated scripts using SQL, Python, or specialized ICM software to eliminate manual data-entry errors and accelerate payout cycles
- Integrate AI-driven analytical tools to identify compensation anomalies and proactively flag discrepancies before final payout approvals
Skills, Experience and Requirements
Core Skills and Competencies (What you'll bring):
- Advanced expertise in Excel, including Power Query, Pivot Tables, and complex formulas, alongside database extraction capabilities using SQL
- Analytical capability to identify subtle anomalies, trends, and discrepancies within large, unstructured operational datasets
- Collaborative approach and professional communication skills necessary to translate complex mathematical formulas and payout logic for non-technical field personnel
- Adaptable mindset and willingness to implement innovative, iterative approaches to system design and process improvement
- AI literacy and application skills to utilize machine learning tools for anomaly detection and automated variance analysis in compensation processing
- Critical experience in auditing operational data and navigating field service management platforms to verify labor and material inputs
Additional Qualifications:
- Experience using SQL, R, or Python in a business development, statistics, or analytical environment
Minimum Requirements:
- Bachelor's Degree in Business Administration, Finance, Economics, Statistics, Mathematics, or a related field
- 2 years of experience managing, processing, or manipulating large datasets in a business environment
- Must have at least 2 years of experience with:
- Advanced Excel (Power Query, Pivot Tables, complex formula auditing)
- SQL-based data extraction and database querying
Visa sponsorship not available for this role
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )
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