Serve as customer liaison for import shipments: prepare and review import/customs documents (bills of lading, bonds, PGAs), communicate with CBP and agencies, trace and reroute freight, ensure regulatory compliance (FDA, EPA, USFWS), handle billing and accounting tasks, and maintain customer and carrier communication.
This is a remote role that follows a Monday through Friday schedule of 8:00AM to 5:00PM EST.The primary responsibility of this position is to process and integrate customer data, assisting with the movement of goods between international borders.Job Description:
Ready to join our team?
A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays and promote flexibility in your work environment to assure a positive integration of work and life.Disclaimer:The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Serves as the customer service liaison between the company and the customer(s)
- Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
- Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, classify/release and reports), including PGAs.
- Traces shipments and re-routes freight accordingly.
- Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
- Prepares import documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
- Cross-trains in additional responsibilities.
- Handles confidential information.
- Has experience specific to client submission requirements and clearance of specific commodities
- Opens files, enters notes, information and document requests in corporate systems
- Reviews documentation or issues documents to meet government regulations and carrier regulations
- Convert and verify shipment weight, volume and foreign currency
- Sends information/document requests to company's employees, suppliers, service providers and/or U.S. government agencies as needed
- Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
- Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
- Maintains communication with customers, carriers and vendors
- Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
- Coordinates pick-ups and invoices files
- Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
- Handles accounting processes accurately and in a timely manner
- Performs additional duties as assigned by management.
Required Qualifications:
- High school diploma/GED
- 3+ of recent customs brokerage experience
- Previous FTZ or FDA experience
- Previous air vessel experience
Preferred Qualifications:
- Licensed Customs Broker
Ready to join our team?
A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays and promote flexibility in your work environment to assure a positive integration of work and life.Disclaimer:The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Similar Jobs
Logistics • Transportation
The Import Specialist II processes customer data and import documentation, serves as a liaison between the company and customers, and ensures compliance with customs regulations.
Top Skills:
Customer Data ProcessingCustoms BrokerageDocumentation PreparationRegulatory Compliance
.png)
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Sr. Associate Product Manager will manage product strategies, conduct market research, align product backlogs, and liaise with stakeholders to enhance solutions in the insurance industry.
Top Skills:
AISaaS
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
The Senior Copywriter will be responsible for creating compelling marketing content, maintaining brand voice, and collaborating with cross-functional teams on integrated campaigns and product launches.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
