Implementation Lead

About Parspec

Founded in 2021, Parspec is revolutionizing the materials supply chain for the $15 trillion USD construction industry by digitizing and organizing the industry's product data. Our proprietary AI technology maintains a current and comprehensive catalogue of millions of products, enabling our customers to identify products that best meet their needs–instantly. Trusted by top designers, builders, distributors, manufacturers, and sales agents, and backed by leading venture investors, Parspec is paving the way for a more innovative, connected, and sustainable future in construction.

Join us in building transformative technology that reshapes one of the world’s oldest and largest industries.

We are seeking a highly driven and technically fluent Implementation Lead to join our Customer Success team. As Parspec continues to scale, enterprise customers are transitioning from manual, fragmented workflows to fully integrated digital systems—and you will play a central role in that transformation.

In this foundational position, you will lead the end-to-end implementation process for some of our most strategic customers. You’ll work closely with IT teams and business stakeholders to scope, plan, and deliver ERP and CRM integrations with Parspec’s platform. From running technical discovery and data mapping sessions to coordinating with internal teams, you’ll quarterback each implementation with precision and care.

Our ideal candidate is a systems thinker, problem solver, and excellent communicator with strong technical aptitude. You’ll not only execute integrations—you’ll help define and scale the frameworks and best practices that ensure every customer is set up for long-term success.

• Own the full implementation lifecycle for enterprise accounts, from kickoff through go-live

• Collaborate with customer IT and business teams to map existing workflows and design integration plans with Parspec’s platform

• Lead discovery sessions and technical workshops, capturing requirements and identifying blockers

• Design and document integration workflows, including system architecture, field mapping, and data flows (primarily for ERP and CRM systems)

• Create and manage detailed project plans, timelines, and stakeholder communication

• Support API-based and middleware integrations (e.g., Workato), partnering closely with Parspec’s Product and Engineering teams

• Analyze and transform customer data to support configuration and testing efforts (leveraging Excel, SQL, and lightweight scripting)

• Build repeatable templates, documentation, and tooling to scale future rollouts

• Work closely with Customer Success Managers (CSMs) who handle enablement and long-term account success

• 5+ years of experience in implementation, technical project management, or solutions consulting in a B2B SaaS or enterprise software environment

• Experience working with ERP and/or CRM systems (e.g., Salesforce, SAP, Eclipse)

• Familiarity with APIs, integration patterns, and middleware platforms (e.g., Workato, Zapier)

• Strong data handling skills: Excel/Google Sheets, data mapping, light SQL or scripting

• Proven ability to lead complex implementations and work cross-functionally across customer and internal teams

• Exceptional communication and organizational skills with a bias toward ownership and action

• Prior experience at an early-stage SaaS company or in a high-growth, ambiguous environment

• Hands-on experience with Workato or similar iPaaS tools

• Background in construction, building materials, or distribution technology

• Comfort with process improvement, technical documentation, and implementation playbook creation

• Competitive salary and discretionary bonus, plus equity options

• Unlimited PTO policy

• Medical, dental, and vision coverage

• Flexible hybrid work environment

• Regular team offsites and a budget for professional development

At Parspec, we recognize that traditional job descriptions don’t always capture the full range of your unique abilities—and that’s perfectly okay. You may not meet every requirement, but if you bring a mix of experiences, fresh perspectives, and a passion that aligns with our mission, we want to hear from you!

The Parspec team believes that varied backgrounds drive better outcomes and fuel innovation. We are a team of self-starters who lead from every seat. We think big, set a standard of excellence, and are committed to diversity and a discrimination-free workplace. We welcome applicants from all walks of life to join us and help shape the future of our industry.