Hybrid Sales Representative-Rare & Specialty Products

Job Summary 

The Hybrid Sales Representative is responsible for building relationships and managing accounts for their assigned customers within their geographic territory, which includes placing proactive outbound calls, emails, virtual meetings, and periodic live visits to established customers and potential prospects. This is a remote sales position that will also require periodic customer visits to an assigned geography to attract, grow, and maintain our customer base. The position will drive increased utilization of the Rare and Specialty Product portfolio, which consists of 11 branded products with a promotional emphasis on Verkazia, Natacyn, Ilevro, and TobraDex ST. The Hybrid Sales Representative will promote targeted programs to develop new business as well as expand and retain existing business resulting in increased profitable revenues. The ideal candidate in this role will have a proven track record of success selling to multiple levels of contacts in the Physician’s Office, Ambulatory Surgery Center, and/or Hospital environments. 

Core Responsibilities 

• Work closely with the field sales team, new and existing customers 

• Initiate proactive outbound calls to new and established customers to increase sales revenue 

• Remotely work an assigned geographic territory, with periodic live customer visits (~1-2 weeks/month) 

• Develop and establish relationships with key physicians within the ophthalmic market 

• Utilize multiple forms of communication with new prospects and existing customers including email, phone, virtual meetings, and in-person visits 

• Conduct research and planning to set goals for the prospects and to anticipate customer needs 

• Identify new prospects and educate them on assigned ophthalmic products 

• Work to progress and convert open opportunities within their assigned customer territory base 

• Generate and analyze reports to identify established customer trends 

• Set up and conduct virtual and live meetings with prospects and existing customer base to convert new business 

• Utilize resources to enhance productivity and provide optimal customer satisfaction. 

• Participate in providing detailed and accurate sales forecasting 

• Actively participate as a key member of the Commercial team to drive success 

• Enter and maintain the integrity of data in the company’s CRM 

• Proficient in Excel, computer navigation, data management, and system reporting.  TEAMs experience preferred 

Qualifications & Requirements 

• 1-2 years of Pharmaceutical or Inside Sales experience 

• Experience with the execution of targeted business plans around priorities and goals.  

• Self-starter and team player with a positive, can-do attitude. 

• Strong written, verbal, and presentation communication skills. 

• Ability to work under pressure, meet deadlines, and exercise sound business judgment with critical thinking skills and high ethical standards. 

• Ability to manage multiple projects simultaneously, adjusting priorities as needed. 

• Proficient in the use of CRMs and Microsoft Office software products. 

• Ability to travel up to 50% of the time, including overnight stays. 

• Bachelor’s Degree 

Position Type  

• On-Site 

Travel 

• Up to 50%