Human Resources Business Partner with Technical Recruiting

Join Sangoma, a leader in business communications, as our HRBP! Sangoma is committed to Empowering Businesses with Essential Communications through our cutting-edge Unified Communications, UCaaS, CCaaS, VOIP, and Hybrid solutions, enhancing connectivity and streamlining communication for organizations of all sizes. In this role, you will play a dual role in IT recruiting and HR generalist responsibilities.

Your Role:

IT Recruiting (50% of the time)

• Source, screen, and engage top technical talent across multiple functions.
• Partner with hiring managers to define job requirements and develop innovative sourcing strategies.
• Manage the full cycle recruiting process, from interview coordination to offer negotiations.
• Provide a stellar candidate experience, ensuring a seamless and engaging hiring process.
• Analyze recruiting data and metrics to improve efficiency and hiring outcomes to create monthly reports.
• Represent the company at job fairs and networking events to attract diverse talent.

HR Generalist Responsibilities (50% of your time)

• Act as the first point of contact for employee HR inquiries, providing guidance on policies, benefits, and workplace matters.
• Support activities centered around the employee experience of onboarding, transfers, and offboarding.
• Assist with employee relations, performance management, and compliance initiatives.
• Maintain accurate HR records and support HRIS data integrity.
• Generate reports and insights to support data-driven HR decision-making.
• Contribute to training and development initiatives to enhance employee growth.
• Partner with the HR team to drive engagement, culture, and continuous improvement projects.

• 3+ years of experience in technical recruiting and HR functions.
• Prior experience working in a software or SaaS-based technology company.
• A strong understanding of HR policies, employment laws, and best practices.
• Proven ability to manage full-cycle recruiting for technical roles.
• Experience partnering with hiring managers for technical roles and collaborating with managers on HR activities such as performance management, onboarding, and offboarding.
• Experience using structured interviewing, consistent interview scorecards, and competency-based interviewing techniques to evaluate candidates and support hiring decisions.
• Experience handling employee relations matters, supporting performance management processes, and conducting HR investigations with sound documentation and confidentiality practices.
• Experience supporting onboarding, internal transfers, and offboarding processes.
• Experience maintaining HR records, ensuring HRIS data integrity, and supporting HR compliance initiatives.
• Excellent communication, relationship-building, and organizational skills.
• Analytical mindset with the ability to interpret HR and recruiting data.
• Proficiency in HR software and applicant tracking systems; experience with ADP Workforce Now and Workable is preferred.
• A self-starter attitude with a desire to learn and grow in a dynamic team environment.
• Eligibility to work in the United States.
• Experience supporting performance management through goal-setting frameworks such as OKRs and coaching practices is a plus.
• Experience building onboarding plans, such as 30/60/90-day plans, is a plus.
• Being located in the Eastern Time Zone is preferred.

What We Offer:

• Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
• Matching 401K program - 100% match on 4%.
• Employee Stock Purchase Plan after one year of service.
• Flexible Time Off & Company Holidays
• Entrepreneurial work environment partnered with high growth career opportunities
• We value transparency and fairness in our compensation practices. For this role, we offer a salary range 70000-950000 USD/year based on location, commensurate with experience, qualifications, and location.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.