The Human Factors Specialist conducts usability testing, prepares research materials, analyzes data, develops deliverables, coordinates participant recruitment, and assists in client presentations.
JOB DESCRIPTION
Emergo by UL's HFR&D team is an industry leader in providing user research, user interface design, usability testing and other human factors consulting services to its clients. Many of the world's leading medical device and pharmaceutical manufacturers rely upon our services to produce safe and satisfying products and meet global regulators' expectations to enable product launch. Our work involves the research, design, and evaluation of the user interfaces of medical devices, pharmaceutical devices, diagnostics and laboratory instruments. Our research and design portfolio include products and systems such as robotic-assisted surgery systems, imaging devices, autoinjectors, inhalers, ventilators, mobile medical apps, laboratory instruments and in vitro diagnostic devices. As a member of the team, a Human Factors Specialist:
RESPONSIBILITIES
#LI-Hybrid #LI-BW1
QUALIFICATIONS
Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $75,000 to $95,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
When you combine the gravitas of a 130-year-old safety science leader with a culture of innovation that pushes the boundaries in new services and technology, you get UL Solutions. As a global team of business and engineering experts, we develop software for a huge range of industries, including medical, sustainability, renewable energy and healthy buildings. Together, we're dedicated to making a real-world difference, to using our knowledge for good and to pioneering positive change. Join our team and use your expertise to transform global safety, security and sustainability.
Emergo by UL's HFR&D team is an industry leader in providing user research, user interface design, usability testing and other human factors consulting services to its clients. Many of the world's leading medical device and pharmaceutical manufacturers rely upon our services to produce safe and satisfying products and meet global regulators' expectations to enable product launch. Our work involves the research, design, and evaluation of the user interfaces of medical devices, pharmaceutical devices, diagnostics and laboratory instruments. Our research and design portfolio include products and systems such as robotic-assisted surgery systems, imaging devices, autoinjectors, inhalers, ventilators, mobile medical apps, laboratory instruments and in vitro diagnostic devices. As a member of the team, a Human Factors Specialist:
RESPONSIBILITIES
- Supports usability testing, field research, individual interviews, and group interviews.
- Prepares research and usability testing materials, and records detailed, real-time notes for subsequent analysis.
- Analyzes quantitative and qualitative data to evaluate client user interface designs.
- Assists with developing key HFE deliverables and ensuring that they meet internal quality standards.
- Assists with client presentations to review testing results and provide solutions to identified improvement areas.
- Coordinates and oversees the recruitment of research and usability test participants.
- Supports the preparation of Investigational Review Board submissions.
- Prepares laboratory for usability testing.
- Reads and follows the UL Solutions Code of Conduct, and follow all physical and digital security practices.
- Performs other duties as directed.
#LI-Hybrid #LI-BW1
QUALIFICATIONS
- 1-3 years of experience as a human factors specialist, engineer, or related position.
- University Degree (Equivalent to Bachelor's degree) in Human Factors Engineering or a related discipline.
- Ability to collaborate effectively and productively with team members and clients globally.
- Ability to communicate and present effectively.
- Ability to prioritize and multi-task in a fast-paced, collaborative work environment.
Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $75,000 to $95,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
When you combine the gravitas of a 130-year-old safety science leader with a culture of innovation that pushes the boundaries in new services and technology, you get UL Solutions. As a global team of business and engineering experts, we develop software for a huge range of industries, including medical, sustainability, renewable energy and healthy buildings. Together, we're dedicated to making a real-world difference, to using our knowledge for good and to pioneering positive change. Join our team and use your expertise to transform global safety, security and sustainability.
Top Skills
Human Factors Engineering
Usability Testing
User Interface Design
UL Solutions Boston, Massachusetts, USA Office
Boston, MA, United States
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
