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Office Experience Manager

| Greater Boston Area
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Who we are

BookBub is one of the fastest-growing consumer tech startups in Boston (and we’re profitable). Millions of readers use BookBub every day to find great books, and our service empowers thousands of leading publishers and authors to drive sales and find new fans. We’re expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find books and authors they’ll love. Learn more about what to expect working at BookBub.

About the position

Our team is growing, and we’re looking for a motivated, detail-oriented people-person to manage our day-to-day office and inventory needs and create an environment where everyone can do their best work. As a member of the People Operations team, you’ll be a key resource for employees across the company, and the point person for all items related to space, supplies, and the office experience. 

Responsibilities include:
  • Championing our office space. You’ll maintain the cleanliness, layout, and organization of our office, including kitchen and conference rooms. You’ll partner with department heads to design floor plans and oversee desk reorganization. You’ll also own interactions with building management and other vendors to address any space-related questions and concerns.
  • Managing all inventory needs. You’ll proactively restock office supplies, order employee business cards, and respond to individual equipment requests.
  • Providing administrative support. You’ll manage BookBub’s mail, packages, and voicemail. You’ll assist with meeting and event set up. While you don’t need to have extensive IT experience, you’ll troubleshoot basic tech issues, including conference room A/V equipment, and administer employee security and technology access.
  • Serving as a friendly and approachable resource. As the primary point of contact for employees, vendors, and visitors, you’ll manage our reception area, field questions, and facilitate a warm and welcoming office experience. You’ll also prepare equipment and materials for new employees, and lead tours of our space.
Ideal candidates for this position will be:
  • Collaborative, friendly, and personable; energized by helping others and interacting with a variety of people
  • Passionate about building positive experiences and maintaining a high quality work environment
  • Exceptionally proactive and detail-oriented; someone who loves organizing, handling logistics, building processes, and improving efficiency 
  • Flexible, adaptable, and able to manage competing priorities
  • Positive, patient, and resourceful under pressure; comfortable working in a fast-paced, rapidly changing startup environment
  • Excited to take initiative and bring new ideas and perspectives to the team

BookBub offers competitive benefit options including medical, dental, vision, 401k, generous paid parental leave, and take-what-you-need paid time off.

Your interview experience

Our goal is to create an environment where you can interview at your best. If we can provide any assistance or accommodations during your time with us, please let us know at [email protected]. All requests are treated as privately as possible and have no impact on candidate eligibility. 

BookBub strives to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • TrelloManagement
    • WordpressCMS


We’re in Kendall Square - perhaps the most concentrated square mile of startups, technological innovation, and entrepreneurial people in the world.

What are BookBub Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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