Benefits & Mobility Specialist

Indigo is a high growth innovative agriculture company with global headquarters based in Boston, MA, North America commercial headquarters in Memphis, TN, and offices in Brazil, Argentina, Australia, and Switzerland. We have an extraordinary opportunity to help farmers harness nature to feed the planet in a sustainable manner. Our biological advancements enable us to work with farmers to improve agriculture in a way that creates enormous economic value while benefiting the environment and providing consumers a more natural food supply. Our aim is to scale Indigo quickly with a goal of $1B+ in revenue by 2020. 

Our Indigo People Team may be known in other organizations as “HR,” but we are not your typical HR team. Our mission is to build a best-in-class team across Indigo and to create a healthy and motivating place to work. We operate as a modern, strategic, efficient team, partnering with leaders across the organization to attract and develop A players, while creating a sustaining a culture built on innovation and collaboration.

As our Benefits & Mobility Specialist, you will play a critical role in providing outstanding customer service when it comes to immigration, mobility, and benefits. As the main point of contact for employees relocating and/or needing work visas, you will shepherd each person through the process in an empathetic way, ensuring a smooth and seamless experience. You will collaborate closely with Indigo’s external immigration attorneys to provide guidance to candidates and key external stakeholders, and to ensure proper work authorization is obtained. You will work hand-in-hand with our recruiting team to make sure new hires who are relocating to join Indigo are supported during their transition. And last but not least, you will partner with the Director of People Operations to plan and execute flawless Open Enrollment cycles and other ad hoc benefits projects as needed.

Your answer to a challenge is always, “Yes, we can figure this out.” You prefer, and thrive in, an environment that is constantly changing, and have a genuine passion for making Indigo the best place ever to work.

Job description:

You plan and execute Indigo’s Open Enrollment period flawlessly by:

• Drafting and executing Indigo’s communication plan, with input from Director of People Operations, including:
• Defining the overall timeline of communications
• Drafting and sending communication to internal stakeholders and employees
• Drafting and executing against the timeline of Open Enrollment:
• Ensuring appropriate meetings are scheduled, key stakeholders are aligned with decisions, and we stay on track for Open Enrollment timing
• Ensuring all employee changes and system updates happen on time and with 100% accuracy

You ensure employees and candidates requiring work authorization receive outstanding customer service by:

• Developing strong relationships with Indigo’s immigration attorneys
• Completing a tracking system of all Indigo employees on visas with next steps and dates outlined
• Creating communications for visa types that can be sent to candidates, new employees, recruiters, and/or hiring managers to proactively address questions around timelines, next steps, and what to expect
• Ensuring all visa paperwork and applications are completed accurately and in a timely manner, in compliance with relevant rules and regulations
• Owning the successful completion of Indigo’s L blanket petition application

You ensure Indigo provides a seamless process for relocating employees by:

• Collaborating closely with the Recruiting team to ensure a smooth “handoff” and timely relocation process for all relocating new hires
• Facilitating a smooth relocation process for any current employees moving between Indigo offices
• Owning the collection of feedback from employees and implementing suggestions to continually improve the employee experience

You also help drive the People Operations team forward by:

• Assisting with ad hoc benefits projects and initiatives as needed (e.g., MA Paid Family and Medical Leave)
• Staying up-to-date on changes to employment and immigration laws and regulations, and disseminating information as needed to relevant stakeholders

You understand and embody our mission & core values:

• Excited by Indigo’s mission; believe that Indigo can fundamentally change the agriculture industry; can clearly articulate passion for our mission and values
• Optimistic and innovative; solution-oriented; show no signs of cynicism
• Will be widely viewed as someone who personifies our core values, is committed to them, and leans on them when making decisions. Specifically:
  • Demonstrates a track record of high integrity - doing the right thing, owning mistakes, conducting oneself honestly
  • Values, communicates and interacts with others with high levels of transparency and respect
  • Collaborates well across functions; creates an inspiring and collegial work environment

 The Ideal Candidate:

• Has experience with benefits administration, including at least one open enrollment cycle
• Demonstrates knowledge of US immigration laws and visa types, as well as international visas
• Has professional experience with relocation relationships, both on the vendor side and from an employee perspective
• Rolls up their sleeves to get things done, including learning new areas within People Operations
• Enjoys getting into the weeds to solve problems
• Is extremely process-oriented
• Demonstrates clear, proactive communication
• Has a strong desire to be a part of a modern, strategic People Team who views employees as Indigo’s biggest assets
• Is flexible and agile – embraces change, is solutions-oriented, and functions well in a dynamic ambiguous environment
• Can anticipate issues and pain points and proactively find solutions
• Demonstrates natural empathy, especially during times of heightened employee stress regarding work authorization or relocating
• Experience working for an international company with geographic fluidity amongst its employees a plus