As the B2B category leader, Agero works with the most well-known automotive and insurance brands to transform the entire driving and vehicle ownership experience with next generation services and technology: from roadside assistance to accident management, connected vehicle to consumer affairs, and more.
Our automotive clients represent more than 2 in 3 passenger vehicles sold in the U.S., and two-thirds of insurance companies are served by Agero. We handle over 12 million vehicle disablement events annually, serving 115 million drivers across the U.S.
It’s not just a job, it’s a mission to make driving safer, smarter and more enjoyable for everyone.
SUMMARY
This position plays a key role in the design, communications, administration and maintenance of all benefit plans and associated infrastructure for US and Canada. Provides analysis around the effectiveness of existing plans and makes recommendations for improvements. Participates in plan design and implements new plans and programs. Develops HRIS requirements, reporting and employee communications related to benefit plans. Coordinates the resolution of more complex benefit issues. Identifies and implements audits and process improvements to minimize risks and exposure of benefit programs.
KEY COMPETENCIES
- Service Oriented/Internal Customer Service
- Business or Technical Acumen
- Continuous Improvement & Innovation
- Teamwork & Collaboration
- Interpersonal Communication
ESSENTIAL FUNCTIONS
- Provides information, responds to questions and researches and resolves issues related to all benefit programs for employees
- Works with vendors to ensure appropriate levels of service are provided, plan information is updated, and issues are resolved
- Participates in regular meetings with vendors and external consultants providing feedback and reviewing plan design changes and enhancements. Recommends plans changes to management
- Administers all components of the 401k and Canada pension plan including funding and insuring accurate and timely data is provided to vendors.
- Ensures annual benefit compliance filing is completed, including 401(k) discrimination testing and 5500 filings. Coordinates annual 401k audit with external auditors
- Administers and maintains an online benefit administration tool, develops and executes reports to audit data and insures the timely transfer of information into and out of related systems.
- Participates in the design, development and delivery of communication materials to educate and update HR and Associates about benefit programs. Participates in the implementation/ introduction of new programs and changes to existing programs.
- Assures company compliance with provisions of regulations, such as ERISA, COBRA, HIPAA, ADA, and DOL. Involved in plan audits and the preparation of required reports and applications to be filed with federal, state, Canada or other agencies. Reviews and analyzes changes to state, federal and Canadian laws pertaining to benefits, and reports to management.
- Provides guidance and direction to less experienced staff.
EDUCATION
College Degree or equivalent work experience
EXPERIENCE
- 5+ years of experience in benefit plan administration, implementation, and analysis.
- 2+ years people management experience
- HRIS experience required
- Excellent understanding of benefit plans (medical, dental, life, 401k and EAP).
- Experience with HRIS Analytics. Demonstrated ability to conduct root cause analysis, insight/ability to suggest solutions for resolution and ability to apply knowledge learned to future issues.
- Exposure to Canadian benefit plans
SKILLS
- Must be detail-oriented and possess strong organizational, problem solving, and analytical skills.
- Excellent customer service and interpersonal skills with ability to effectively communicate detailed benefits information to diverse groups; ability to maintain strict confidentiality and apply sound professional judgment in dealing with sensitive employee issues.
- The ability to work both independently and collaboratively as a team player
- Strong project management skills and the ability to meet established deadlines are essential.
- Proficient skills with standard Microsoft Office applications, especially Excel.
WORKING RELATIONSHIPS
HR Site Directors and staff, external Benefit Vendors, HR Service Center Team, associates at all levels across the organization.
THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.
