People Operations Lead

Responsibilities:

• Own end-to-end HR operational workflows (onboarding through offboarding), ensuring processes are well-documented, repeatable, and scalable
• Serve as the system owner for our core People systems, including: Rippling (HRIS): data architecture, workflow automation, approvals, alerts, and process control, and Lever (ATS): data integrity, lifecycle reporting, headcount alignment, and downstream integration with HR systems
• Maintain high-quality, compliant employee data, proactively identifying and closing gaps ahead of audits, diligence, and IPO readiness.
• Design and maintain people analytics and reporting, including: headcount and workforce composition; attrition and retention trends; org structure, role architecture, and growth tracking; compliance, training, and policy attestation reporting.
• Translate HR and talent data into clear, decision-ready insights for People leadership, Finance, and executive stakeholders.
• Ensure People data and processes are audit-ready, internally consistent, and aligned with public-company expectations.
• Own the operational lifecycle of employee handbooks, policies, and procedures, ensuring they are current, compliant, and consistently applied.
• Partner with Legal, Finance, and People leadership to support governance reviews, risk mitigation, and documentation standards.
• Establish and maintain process discipline across People programs so policies, systems, and execution stay tightly aligned.
• Manage and curate the People Operations content in our internal knowledge base (Confluence), ensuring it serves as a reliable source of truth.
• Monitor and manage multi-state compliance requirements, including documentation, notices, filings, and reporting obligations.
• Support preparation for internal controls reviews, external audits, and SOX-adjacent readiness activities as we approach IPO.
• Ensure operational handoffs between People Ops, Total Rewards, Finance, Legal, and Talent functions are clearly defined and consistently executed.
• Identify compliance risks and process gaps early, and recommend practical, scalable solutions.
• Provide the operational backbone for core People programs, including: performance review cycles and calibration logistics; engagement surveys and feedback mechanisms; and compliance, policy, and ethics training administration
• Use qualitative and quantitative inputs to identify trends, risks, and opportunities across the employee lifecycle.
• Support clear internal communications related to People Ops processes, system changes, and policy rollouts.

Qualifications:

• 7-10 years of experience operating across HR systems, people data, compliance, and process design in high-growth or scaling organizations.
• Demonstrated cross-functional fluency across HR disciplines (People Ops, Talent, Total Rewards, Finance, Legal), with depth in systems and operations.
• Strong hands-on experience with HR technology ecosystems (Rippling, Lever, or similar), including reporting, integrations, and workflow automation.
• High comfort working with data — building dashboards, validating accuracy, and translating insights into action.
• Clear, confident communicator who can distill complex People topics into practical guidance for leaders and employees.
• Exceptional operational judgment, integrity, and discretion when handling sensitive data and controls.
• Ability to operate independently, prioritize effectively, and bring structure to ambiguity in a fast-moving, pre-IPO environment.