HR Learning Operations Analyst - Workday Learning

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Location: This role can be Remote anywhere in the US or Hybrid in Newport News, per Company Policy.

Primary Responsibilities

• Implements, maintains, and supports learning technologies (e.g., Workday Learning) for training delivery and administration on behalf of Ferguson Academy/training department.
• Recommends and creates Workday Learning campaigns in alignment with business needs.
• Partners with business units to consult on learning deployment strategies and ensure alignment with organizational goals.
• Provides end-user support and guidance for learning-related processes and system navigation.
• Coordinates with HRIS for escalations involving complex configurations, reporting, or security.
• Supports adoption and communication efforts related to learning initiatives.
• Facilitate components of talent and learning process to ensure they run smoothly, are current, include system testing, reports, communications, knowledge articles, and learning resources.
• Deliver key metrics, reports, and partner on after action reviews of talent and learning processes.
• Performing functions within Workday Learning, to include but not limited to Workday Learning course / session builds, course drop / add requests, Learning catalog maintenance.
• Assist with miscellaneous Workday Learning requests such as assigning Learning Partner / Learning Instructor security, waive learning, maintaining drop / waive reasons, course topics, etc.
• Support the administration of work through utilization of third-party system to generate and distribute credentials, preparing assessment debrief tools, invoice review and chargeback management, etc.
• Focus on delivery and supporting a positive user experience as processes and projects are created and built with integration, sustainability, flexibility, and maintenance in mind.

• Workday Learning module experience strongly preferred
• Bachelor’s degree in Human Resources, Business Administration, or related area of study.
• 2+ years of experience in HR preferred.
• Advanced knowledge of Microsoft Office 365 software (Outlook, Excel, Teams).
• Strong organizational skills and ability to drive work to completion.
• Self-starter with outstanding verbal & written communication skills.
• Experience working in a fast paced, high-growth company preferred.
• Ability to prioritize many work tasks concurrently.
• Ability to develop solid relationships and influence without authority.
• Works well independently and as part of a team.
• Confident, entrepreneurial spirit, who enjoys diving in headfirst.
• Ability to work with all levels of associates, with minimal direction, in a dynamic environment

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#LI-REMOTE

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information