Happy Health is revolutionizing sleep medicine delivery through our comprehensive telehealth platform. We've eliminated the traditional barriers to sleep care – no more waiting months for appointments or spending uncomfortable nights in sleep labs. Our patients receive FDA-cleared home sleep testing via Happy Ring, connect with board-certified sleep specialists, and when required, begin evidence-based treatment within just 5 days. Ongoing physiological data monitoring with the Happy Ring enables real-time condition management, combination therapies, and drives measurable outcomes.
Happy Ring represents the future of sleep diagnostics: an FDA-cleared medical device integrating advanced biometric sensors with AI-powered analysis to deliver highly accurate diagnostics and longitudinal management at home. For sleep medicine physicians, this means you'll have access to high-quality diagnostic data that empowers you to make confident clinical decisions for your patients, and integrate multimodal treatments that focus on root-cause solutions.
Role Overview:
The HR Director is our senior people operations leader, responsible for full-cycle HR across the organization. This role owns everything from workforce strategy and employee relations to payroll oversight and benefits administration, while leading a dedicated in-house Recruiter. The ideal candidate brings hands-on HR experience in a startup or high-growth environment, understands the nuances of the healthcare industry, and is energized by building systems and culture in parallel.
Key Responsibilities:- Develop and execute a people strategy aligned with organizational goals and culture.
- Serve as a trusted advisor to the VP of Finance and senior leadership on all HR matters.
- Design, implement, and continuously improve HR policies, procedures, and the employee handbook.
- Champion a positive, inclusive, and equitable workplace culture.
- Maintain compliance with applicable federal, state, and local employment laws and regulations.
Payroll Oversight
- Oversee end-to-end payroll processing, ensuring accuracy, timeliness, and regulatory compliance.
- Partner with Finance on payroll budgets, reporting, and reconciliations.
- Manage relationships with payroll vendors and systems (e.g., Gusto).
- Ensure proper documentation and audit trails for all payroll transactions.
Talent Acquisition (Recruiting Oversight)
- Lead and support the in-house Talent Acquisition Specailist, setting priorities and ensuring a strong candidate experience.
- Collaborate with hiring managers to define role requirements, compensation ranges, and timelines.
- Oversee job postings, sourcing strategy, ATS management, and offer processes.
- Own workforce planning and headcount forecasting in partnership with leadership.
- Monitor recruiting metrics (time-to-fill, retention rates) and drive continuous improvement.
Employee Relations & Performance Management
- Manage complex employee relations matters, including investigations, disciplinary actions, and terminations.
- Develop and oversee performance management programs, including review cycles and goal-setting frameworks.
- Provide coaching and guidance to managers on people leadership and difficult conversations.
- Conduct stay and exit interviews; analyze trends and recommend improvements.
Benefits & Total Rewards
- Oversee benefits administration including health insurance, retirement plans, PTO, and leaves of absence.
- Manage annual open enrollment and vendor relationships.
- Benchmark compensation and benefits against market data; present recommendations to leadership.
- Ensure compliance with FMLA, ADA, COBRA, and other applicable regulations.
HR Operations & Compliance
- Maintain accurate and confidential employee records in the HRIS.
- Manage I-9 compliance, EEO-1 reporting, and other required filings.
- Build scalable HR workflows and SOPs to support company growth.
- Develop and track HR metrics and dashboards; present insights to leadership.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5–8+ years of progressive HR experience, with at least 2 years in a leadership or management role.
- Demonstrated experience managing or overseeing payroll processes.
- Strong working knowledge of employment law (FLSA, FMLA, ADA, Title VII, etc.).
- Proven ability to handle sensitive employee relations matters with discretion and sound judgment.
- Experience working with HRIS platforms and payroll systems.
- Excellent communication, interpersonal, and organizational skills.
- Experience in a startup or high-growth environment, including comfort with ambiguity and building HR infrastructure from the ground up, preferred
- Healthcare industry experience, with familiarity with relevant compliance considerations (e.g., HIPAA), preferred
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification, preferred
- Experience managing a recruiting function or supervising a Talent Acquisition Specialist, preferred
- Experience with compensation benchmarking and total rewards strategy, preferred
What Success Looks Like
- HR operations running smoothly — payroll accurate and on time, compliance maintained, employee records clean.
- Employees and managers feel supported and well-served by a responsive, trusted HR function.
- The Recruiter is well-coached and consistently filling roles with quality candidates on time.
- HR policies, SOPs, and an employee handbook are documented and kept current.
- Meaningful improvement in engagement, retention, and manager effectiveness over the first 6–12 months.
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