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B Consulting

HR Director

Posted 20 Hours Ago
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In-Office or Remote
Hiring Remotely in Charlotte, NC
130K-160K Annually
Senior level
In-Office or Remote
Hiring Remotely in Charlotte, NC
130K-160K Annually
Senior level
Leads an outsourced HR consulting practice while managing internal people operations. Advises startup and growth-stage clients on payroll, benefits, compensation, employment compliance, employee relations, HR systems, global employment, and immigration coordination. Owns executive client relationships, service delivery, vendor management, and complex HR matters. Leads HR team staffing, coaching, performance management, billing oversight, hiring, onboarding, and firm-wide HR operations.
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The HR Director leads B Consulting’s HR practice. The role serves as senior HR advisor to a portfolio of startup and growth-stage companies while managing the firm’s HR team and its internal people operations. Time divides roughly 60% client work and 40% internal leadership and firm operations.

The HR Director owns client relationships, sets priorities for the HR team, reviews its work, and handles escalated or complex matters across payroll, benefits, compensation, employment documentation, compliance, and employee relations in multiple U.S. states and countries.

Essential Duties and Responsibilities

Client HR Advisory and Account Leadership (approx. 25%)

  • Build and scale the HR consulting practice for B Consulting, ensuring adequate resourcing, including onboarding and training of HR Operations Managers and HR Generalists across the client portfolio.
  • Ensure flawless execution of HR deliverables across payroll, benefits, compliance, policies, and all other HR services provided.
  • Own the client relationships at the executive level to understand the HR needs of the clients; develop the project plan for HR service delivery. 
  • Scope new client engagements and onboard new accounts; identify opportunities to expand services for existing clients.
  • Oversee the quality and content of HR delivery with founders, executives, and finance leads; serve as point of contact for urgent or time-sensitive issues.
  • Ensure client meeting agendas and status updates prepared by the HR Operations Managers and HR Generalists are drafted timely and are comprehensive.
  • Ensure open items are tracked in our project management tools and resolved timely and accurately.
  • Advise client leadership on strategic HR matters, including organizational design, employee relations, compensation strategy, and terminations.
  • Advise on selecting and implementing HR platforms, including HRIS, payroll, PEO, EOR, applicant tracking, background check, pre-employment testing, and expense management tools; oversee transitions between providers.
  • Manage HR vendor relationships, including pricing, renewals, and escalations.
  • Coordinate with client legal counsel, insurance brokers, accountants, and vendors on HR matters.
  • Support client corporate events such as investor due diligence, entity changes, and wind-downs.

Payroll, Benefits, and Compensation (approx. 15%)

  • Advise on compensation strategy, conduct compensation analysis and market benchmarking to build salary bands and support pay decisions.
  • Advise on salary adjustments, bonuses, commissions, and offer structure; review compensation letters drafted by HR Operations Managers or HR Generalists.
  • Oversee payroll across client PEO and payroll platforms; serve as escalation point for payroll errors, funding issues, and disputed final pay.
  • Oversee payroll tax registrations, state account setup and closure, and year-end W-2 and 1099 reporting.
  • Oversee benefits administration and renewals; advise clients on benefits strategy and contribution models.
  • Resolve escalated 401(k) eligibility, contribution, and reconciliation issues.
  • Manage workers’ compensation coverage and certificates of insurance.
  • Support client equity administration in partnership with finance and counsel, including grants, board consents, 83(b) elections, and stock purchase agreements.

Employment Documentation, Policy, and Compliance (approx. 15%)

  • Establish SOPs and expectations for reviews and updates to employment documentation for compliance with state and federal laws.
  • Review and approve agreements drafted by the HR Operations Manager, including offer letters, employment agreements, CIIAs, NDAs, and consulting, contractor, and advisor agreements; draft or revise non-standard and separation agreements.
  • Advise on worker classification, including employee versus contractor status and FLSA exemption status.
  • Assess client HR compliance at account onboarding and on an ongoing basis; identify gaps and recommend corrective action.
  • Develop and maintain client employee handbooks, including multi-state addenda; update them as headcount, state footprint, or law changes.
  • Oversee client policies (e.g., time off, leave, remote work, expense reimbursement) and distribution to client employees.
  • Monitor multi-state compliance obligations, including required notices, I-9 and E-Verify, and leave requirements; coordinate required harassment prevention training and track completion.
  • Oversee employment records, trackers, and org charts.

Employee Lifecycle, Employee Relations, Global Employment, and Immigration (approx. 5%)

  • Partner with client leadership to design, develop and implement all aspects of the employee lifecycle.
  • Oversee onboarding and offboarding, including documentation, system access, and payroll and benefits changes.
  • Oversee terminations and resignations; advise on separation planning and related communications.
  • Advise managers on performance concerns, leave, time off, and sensitive employee matters; draft related correspondence.
  • Coordinate international hiring through EOR providers, from pricing through onboarding and payroll; monitor compliance with local labor requirements for international employees.
  • Work closely with immigration counsel on visa and permanent residency applications and compliance around work authorization.

HR Team Leadership and Firm Operations (approx. 20%)

  • Lead and develop the HR team, including the HR Operations Managers and HR Generalists, through one-on-ones, team meetings, and ongoing coaching.
  • Set team workload and client assignments; review weekly project updates in Basecamp.
  • Review team time entries for accuracy and track client hours against budgets.
  • Review semi-monthly client billing for accuracy and alignment with scope; apply discounts or adjustments as needed before invoices are issued.
  • Conduct performance reviews, manage trial periods, and address performance issues, including performance improvement plans.
  • Set standards for and approve the processes, checklists, and templates the team uses to deliver consistent client work.
  • Foster team culture and engagement, including recognition and acting on exit interview feedback.
  • Partner with the Owner on staffing, compensation, and organizational decisions for the firm.
  • Manage the firm’s internal HR operations, including payroll, benefits, the employee handbook and policies, contractor agreements, and HR systems.

Hiring and Onboarding (approx. 20%)

  • Build, develop, and scale the internal HR organization to meet the needs of our consulting portfolio.
  • Conduct hiring manager interviews and technical assessments for HR candidates; share feedback, with hiring decisions made jointly with the Owner and other members of the team participating in recruiting.
  • Prepare offer letters and onboard new team members, including role overviews, training on firm systems and processes, initial project assignments, and regular check-ins during ramp-up.

Qualifications

  • Ten or more years of progressive HR experience, with significant experience leading HR for consulting firms, startups or small and mid-sized companies.
  • Experience managing a remote team across time zones.
  • Working knowledge of federal and multi-state employment law, with depth in California requirements.
  • Hands-on experience with payroll and payroll tax, benefits administration, and 401(k) operations.
  • Experience selecting, implementing, and administering PEO, payroll, and HRIS platforms (e.g., Justworks, Gusto, Rippling) and EOR providers (e.g., Deel, Remote).
  • Familiarity with startup equity administration and cap-table tools such as Carta.
  • Sound judgment and discretion managing multiple client accounts and shifting priorities.
  • Clear, concise written communication.
  • Bachelor’s degree or equivalent experience; SHRM-SCP or SPHR preferred.

Compensation and benefits

$130,000 – $160,000, depending on experience, location, and qualifications. 

  • Health, dental, vision with employer contributions
  • 401(k) with employer match
  • Paid Time Off
  • Fully remote role
     

Direct reports: HR Operations Managers and HR Generalists
FLSA classification: Exempt
About B Consulting

B Consulting is a premier outsourced finance, accounting, and HR firm supporting funded, high-growth startups through mid-stage businesses in tech, consumer products, retail, manufacturing, and services. We give founders the financial roadmap to make smart decisions — and, using best-in-class software and process, we deliver peace of mind.

This is a full-time remote position.

B Consulting is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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