Coordinate travel and hospitality logistics including client consultations, destination research, customized itineraries, reservations and confirmations, handling booking changes and issues, maintaining client records, and liaising with suppliers to deliver responsive, service-oriented travel support.
About the Role
We’re seeking a Hospitality & Travel Coordinator to manage booking support, client communications, itinerary details, and hospitality-related travel logistics. This role blends customer service, travel coordination, and administrative follow-through, making it a great fit for someone with experience in travel operations, reservations, or hospitality support. Entry level, we will train you.
Depending on the client mix, this role may support vacation planning, destination research, hotel and resort recommendations, group travel coordination, itinerary management, and travel-related hospitality services.
- Consult with clients to understand travel preferences, budgets, timing, and destination goals
- Research destinations, hotels, resorts, tours, transportation, and travel experiences
- Build customized itineraries and travel recommendations based on client needs
- Coordinate reservations, booking details, confirmations, and pre-travel communications
- Manage booking changes, travel issues, and follow-up support with professionalism and speed
- Maintain accurate client notes, booking details, and supplier communications in internal systems
- Work with hotel, tour, transportation, and destination partners to support client travel needs
- Deliver a polished, responsive, service-oriented experience throughout the booking process
- Ability to learn travel advising, itinerary planning, hospitality coordination, reservations, tourism, or client-facing service roles
- Strong written and verbal communication skills
- Highly organized with strong attention to detail
- Comfortable managing multiple client requests and deadlines at once
- Ability to research destinations, compare options, and make thoughtful recommendations
- Learn how to use supplier platforms, or hospitality/travel systems
- Travel agency, hospitality, hotel, tourism, cruise, resort, event, or client services experience is a plus but not required
- Familiarity with leisure travel, luxury travel, destination planning, group travel, or hospitality operations
- Confidence working in a fast-paced environment with changing client needs
- Opportunity to support a growing travel and hospitality-focused business
- Client-facing role with variety across destinations, itineraries, and travel styles
- Collaborative environment with room to grow your travel and hospitality career
- Exposure to destination planning, hospitality coordination, and travel operations
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