Leads the strategy, growth, economics, and performance of 360 Finance’s lender marketplace. Owns lender recruitment, partnerships, negotiations, pricing, monetization, marketplace performance, compliance, and organizational scaling. Builds relationships with banks, fintech lenders, credit unions, and financing providers while balancing consumer outcomes, contractor value, lender returns, and company margin. Partners cross-functionally with Product, Engineering, Sales, Finance, Operations, and Legal to improve marketplace capabilities and execution.
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Job Category
360 Finance (our home services financing product) is seeking a senior commercial leader to own the strategy, growth, economics, and performance of its lender marketplace.
Reporting to the SVP/GM of Home Services, the Head of Lender Marketplace & Partnerships will lead the lender-facing organization and serve as the primary commercial owner of 360's lender ecosystem. This leader will be responsible for building and optimizing a high-performing network of lending partners while balancing lender economics, contractor value, consumer outcomes, and 360's financial performance.
This is a highly strategic, cross-functional role requiring a leader who can combine lender relationships, commercial strategy, marketplace economics, and operational execution.
Responsibilities
Lender Strategy & Partnerships
- Own the overall strategy and growth of 360's lender marketplace.
- Develop, recruit, negotiate, and manage relationships with banks, fintech lenders, credit unions, and point-of-sale financing providers.
- Expand lender coverage across credit segments, loan products, trades, geographies, and contractor segments.
- Build strategic partnerships that increase lender competition, consumer approval rates, contractor adoption, and marketplace value.
- Serve as the senior leader relationship owner for key lending partners.
Marketplace Economics & Commercial Performance
- Own lender pricing, economics, and monetization across waterfall and multi-lender marketplace models.
- Optimize the marketplace across approval rates, consumer conversion, contractor economics, lender returns, and 360's margin.
- Own lender revenue and Media Margin performance, identifying opportunities to improve monetization, yield, and marketplace efficiency.
- Lead commercial negotiations covering pricing, revenue share, economics, product structures, SLAs, and partnership terms.
- Develop and execute strategies to maximize the long-term value of the lender ecosystem.
Organization & Execution
- Lead and develop the lender organization, including Lender Sales & Relationships, Lender Onboarding, and Lender Compliance.
- Establish the processes, systems, and performance management needed to scale the lender marketplace.
- Ensure new lenders are efficiently contracted, onboarded, activated, and integrated into the marketplace.
- Build a high-performing, enterprise-grade lender organization capable of supporting 360's largest home services customers.
Cross-Functional Leadership
- Partner closely with Product, Engineering, Sales, Account Management, Operations, Finance, and Legal/Compliance to evolve the lender marketplace.
- Translate lender and market needs into product and technology priorities.
- Work with Sales and Account Management to strengthen the value proposition of financing for home services contractors.
- Partner with Finance to manage marketplace economics, forecasting, and financial performance.
- Participate in lender and marketplace compliance programs, ensuring appropriate controls and processes while recognizing 360's role as a marketplace rather than a bank or lender.
Requirements
- Senior leader with 10+ years of experience in point-of-sale lending, embedded finance, consumer lending, lending marketplaces, fintech, or a related financial services environment.
- Proven track record managing lender partnerships and commercial relationships with banks, fintech lenders, or other credit providers.
- Experience owning or significantly influencing lender economics, pricing, revenue, margin, and marketplace performance.
- Strong understanding of the interactions among lenders, merchants/contractors, consumers, and embedded-finance platforms.
- Demonstrated ability to negotiate complex commercial agreements and structure partnerships that create value for multiple stakeholders.
- Experience building, leading, and scaling high-performing commercial and relationship-management teams.
- Strong analytical and financial acumen, with the ability to use marketplace data to make commercial decisions.
- Experience working cross-functionally with Product, Engineering, Operations, Finance, and Legal/Compliance.
- Home improvement, home services, or point-of-sale financing experience strongly preferred.
- Entrepreneurial mindset with the ability to operate strategically while remaining highly execution-oriented.
The expected salary range for this position is $200,000 USD to $250,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.
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Please see QuinStreet’s Employee Privacy Notice here.
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