Head of HR Communications

The Role

Are you passionate about creating compelling stories that connect employees, strengthen relationships, and inspire innovation and creativity? If so, you might be the right candidate for the Head of HR Communications at Fidelity Investments!

In this role, you will be a member of the Communications Senior Leadership Team and work in close partnership with your peers and their teams as well as the HR Leadership Team and key business partners to meaningfully engage Fidelity’s 85,000 global associates.

Leading a team, you’ll collaborate with HR leaders, program teams, and Communications partners to craft and implement internal communication strategies to:

• Help Fidelity attract, retain, and grow talent by enhancing the career development and growth opportunities for Fidelity associates and managers across new roles, experiences, and skills.

• Connect associates to Fidelity’s talent and performance practices to help them do their best work every day, supporting their development and driving business results.

• Ensure Fidelity’s associates understand and are aware of the breadth of benefits and resources provided to ensure the best associate experience.

• Ensure our associate communications have one authentic voice and tone that best resonates with associates.

You’ll manage a team of expert communicators aligned to specific HR areas of practice, and in doing so, ensure consistency across the end-to-end communication strategy. The HR, Change, Diversity & Inclusion, and Community Impact Communications teams will report to this role. You’ll have many opportunities to grow, extend your network, and deliver impact as you support efforts across the associate experience – from hire to retire. You’ll need excellent writing, editing, and presentation skills.

• Bachelor’s degree required, with 10+ years as a communications professional in corporate communications or agency and expertise in internal communications

• Proven success building and maintaining relationships with key stakeholders and business partners

• Strong project management skills and the ability to manage and prioritize multiple projects simultaneously in a fluid environment

• Strong editing, proofreading, and writing skills

• Modern, digital and authentic communicator with the ability to lead, develop and implement the components of multi-faceted communications programs

• Experience supporting change management efforts through communications programs

• Enjoy leading and managing other professionals with strong coaching skills

• An exceptional writer, who will serve as editor-in-chief across all HR communications

• Can independently drive key components of communications and change management initiatives

• Highly motivated and can thrive in a fast-paced and constantly evolving team environment

• Trusted business partner to senior leadership

• An innovative thinker who brings a creative approach to solving problems

• Have a strategic approach and effectively evolve strategies based on feedback

• Relentlessly prioritizing communications against the top strategic initiatives of the businesses and leader(s) you support

• Working across Fidelity to align communications and messaging, as appropriate, with the different business units and enterprise-focused teams

• Using data to measure the impact of communications you deliver and making recommendations for improvement

• Meeting Fidelity’s high standards, with a strong attention to detail in the areas of accuracy, ethics, legal, and compliance

Note: Fidelity is not providing immigration sponsorship for this position

You’ll be a member of the Senior Leadership Team for the Communications organization. This team is all about 'thinking and working across Fidelity,' ensuring that we are driving more impactful communications and outcomes to a range of stakeholder audiences, including legislators and regulators, community members, media, industry influencers, and associates. As part of a centralized organization, you will gain a greater sense of what’s important across the enterprise and benefit from opportunities to learn, build new skills, and grow as you craft and deliver impactful communications.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.