Lead grower engagement and customer success initiatives in agtech, overseeing a team and driving technology adoption among farmers.
Come work alongside some of the most talented minds in the agtech industry. We are a team of innovators who are accelerating the digitization and sustainability of our planet’s food system. At Arable, you will have the unique opportunity to build something meaningful with an amazing group of people who care about each other and their work.
What we do:
At Arable, our goal is to connect all the world’s farms to help optimize the global food system. This is an ambitious goal, but the need has never been greater to rethink how we will feed an ever-growing population and reduce our impact on natural resources. We believe the heart of the solution is digitizing the analog world with high-fidelity data to help food producers optimize their operations. We hope the impact of our work will improve the lives of farmers everywhere and be a major contribution to securing the global food supply for decades to come.
A few examples of the work we’re doing today:
Helping farmers in India and Mozambique adapt to the effects of climate change on their farms with novel data-driven crop insurance
Giving produce growers in California the tools to optimize production and minimize waste
Helping irrigated farms in Nebraska manage water more efficiently and sustainably to protect our water supply
Location Requirement: This role requires in-office presence 2-3 days per week in San Francisco, CA.
What we are looking for:
Arable is seeking a Head of Grower Success & Agronomy to lead our grower engagement and customer success initiatives. This is a senior, customer-centric role that requires deep expertise in working with farmers to adopt technology, agronomy and irrigation. You will be responsible for driving customer success, managing a growing team (4-6 members), and participating in cross-functional leadership discussions. The ideal candidate will bring a strong background in digital agriculture, agronomy, irrigation management, and grower engagement, with the ability to scale impact across diverse farming regions.
What you will do:
- Manage and mentor a growing team (4-6 members) focused on grower success, ensuring high-impact customer relationships and support.
- Build strong relationships with farmers and agronomic professionals to facilitate the adoption of Arable’s water and irrigation technology.
- Oversee implementation, support, and optimization of Arable’s solutions, ensuring customers maximize value from our technology.
- Collaborate closely with Product, Sales, and Executive Leadership to refine strategy, influence product roadmaps, and drive adoption.
- Support the introduction and integration of sensor-based technologies on farms, demonstrating their value and impact.
- Establish strong relationships internally and externally to ensure the success of customer programs and broader organizational goals.
What you bring:
- 7+ years of experience in farmer-facing roles within ag tech, customer success, or related fields.
- Strong background in agronomy and irrigation, with a deep understanding of grower needs and water management strategies.
- Experience introducing digital ag technologies (ideally sensor-based solutions) on farms, helping growers optimize their operations.
- Proven leadership and people management experience, with the ability to mentor and grow a team.
- Exceptional cross-functional collaboration skills, with the ability to work across Product, Sales, and Executive teams.
- Experience with startups is a plus.
- Location: Based in the Bay Area or Midwest/Great Plains (e.g. NE, KS, OK, TX, CO, IL, IN) with the ability to travel 50%+ to support customers and teams.
- Degree in Agronomy, Agricultural Engineering, Irrigation Science, Environmental Science, or a related field.
What we offer:
At Arable, you will be joining a company of dedicated team players who bring together diverse expertise and a passion for building a more sustainable future. We are a fast-moving startup committed to providing a rewarding employee experience through the work we do, the team, compensation, and benefits, including:
Excellent medical, dental, vision, and a 401k program
Flexible PTO
A focus on community involvement and career development
Being a part of creating innovative new products that have a positive impact on the world
At Arable, we don't just accept difference—we celebrate and support it. Not only because it's the right thing to do but because we draw on the differences in who we are, what we've experienced, and how we think to make Arable thrive. Arable is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, gender expression, protected veteran status, and any other characteristic protected under applicable State or Federal laws and regulations.
Top Skills
Digital Agriculture
Irrigation Technology
Sensor-Based Technologies
Similar Jobs
Security • Software • Cybersecurity • Automation
Lead the customer advocacy strategy, enhance customer loyalty, collaborate across functions to improve customer engagement, and measure the success of initiatives.
Top Skills:
B2B SaasCustomer AdvocacyCustomer MarketingCustomer SuccessMarketingProductSales
Security • Software • Cybersecurity • Automation
The Field Marketing Manager will develop and execute regional marketing strategies, manage budgets, oversee events, and collaborate with internal teams to drive brand awareness and business growth.
Top Skills:
6SenseHubspotSalesforce
Security • Software • Cybersecurity • Automation
Lead co-marketing efforts with AWS and strategic partners. Develop integrated marketing campaigns, track performance, manage partnerships, and ensure cross-functional collaboration.
Top Skills:
AWSB2B MarketingData AnalysisDigital MarketingMdf
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
