Head of Design, Supplier Technology

This is a hybrid position and requires the ability to work from our office in Boston, MA.

The salary range for this position is $186,000 - $204,000. Base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units will be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. 

Wayfair’s Supplier Technology organization builds the platforms, tools, and experiences that power the global network of partners who sell and manage their business on Wayfair. From onboarding and catalog management to merchandising and performance optimization, our tools help suppliers grow their business and deliver great outcomes for our customers.

We’re looking for a visionary, systems-minded design leader to drive the user experience for our full suite of supplier-facing tools—including Partner Home and internal merchandising platforms. You’ll lead a team of 20+ product designers focused on simplifying complex workflows, enabling automation, and elevating our platform design maturity. You’ll partner closely with engineering, product, analytics, operations, and business stakeholders to shape the future of how suppliers work with Wayfair.

• Set a clear design strategy across the full supplier lifecycle—from onboarding and catalog management to analytics and growth tooling.
• Lead, mentor, and scale a high-performing team of product designers, building a culture of creativity, collaboration, and continuous improvement.
• Drive hands-on execution on key strategic initiatives that simplify supplier workflows, reduce operational friction, and deliver measurable business value.
• Explore and apply AI tools and workflows to enhance design efficiency, prototyping, and research—enabling the team to move faster and smarter in day-to-day execution.
• Collaborate cross-functionally with product managers, engineers, researchers, and analysts to translate user needs and platform strategy into high-impact design solutions.
• Advance design operations, team health, and career development across a growing, distributed design org.
• Champion design quality and consistency, working within and extending Wayfair’s broader design system as needed for enterprise-scale tools.
• Connect design to outcomes, using data and insights to influence priorities, measure impact, and continuously refine the experience.

• 10+ years of experience in product design, with 3+ years leading and scaling design teams.
• Experience designing for complex, enterprise-scale platforms or B2B ecosystems.
• A proven track record of shaping product strategy and delivering outcomes through design.
• Excellent storytelling, communication, and influence skills, particularly with senior stakeholders.
• Strong systems-thinking mindset and experience designing for modular, extensible platforms.
• Deep fluency with tools like Figma and modern design system practices.
• Experience operating in fast-paced, data-driven environments with iterative product development.

• Familiarity with supplier tools, merchandising platforms, or ecommerce operations is a strong plus.
• Experience leading design teams in a platform, productivity, or tooling context.
• Knowledge of experimentation, A/B testing, and design for performance optimization.

Wayfair is investing in the future of supplier experience. This role is a rare opportunity to shape a platform used by thousands of businesses, powering millions of products and decisions across Wayfair’s ecosystem. You’ll play a pivotal role in defining what great looks like for our partners—and helping them succeed at scale.