Head of Design, Scribe

About Us
👏 Team from OpenAI, DeepMind, NASA, GoogleX, Tesla, and 2 physicians: 6 exits, 2 IPOs.
🔥 Our model outperforms Claude, Gemini, and GPT-4.5 on clinical benchmarks.
📈 400+ healthcare orgs signed in 16 months.
⚡️ $25M raised from YC, Amity Ventures, Sequoia scouts, and more.
🌎 $1T+ market opportunity. We’re going after all of it.

About the Role
We are seeking a Head of Design to oversee the end-to-end product experience for Sully.ai’s Scribe Agent, our clinical documentation assistant that transforms physician-patient conversations into structured medical notes in real-time. This leader will translate complex AI-driven workflows into intuitive, physician-loved interfaces—bridging usability, accuracy, and emotion into a seamless, unified experience. You’ll collaborate with product, engineering, and clinical teams to ensure Scribe sets the bar for trust, speed, and clarity in healthcare design.

Key Responsibilities

• Own design strategy, UX architecture, and visual identity for Scribe across web, iOS, and Chrome extension.

• Lead the full design lifecycle for note generation, editing, and EHR integration workflows.

• Build and mentor a small, world-class design team (product, UX research, brand).

• Translate physician feedback into elegant design systems that improve note accuracy and reduce editing time.

• Define scalable design systems and component libraries for consistent cross-platform experiences.

• Drive continuous user research and testing with physicians to validate and refine the experience.

• Roll out note template customization with user feedback loop.

Hard Requirements

• 7+ years in product or UX design, with at least 3 years in leadership.

• Proven experience designing complex AI or data-heavy workflows.

• Deep understanding of usability, accessibility, and information hierarchy.

• Strong collaboration skills with engineering and product counterparts.

• Portfolio demonstrating high-quality UX for technical or clinical applications.

Nice-to-Have

• Experience designing for healthcare tools or EHR-integrated systems (Epic, Athena).

• Familiarity with HIPAA, clinical documentation standards, and regulatory UX constraints.

• Background in conversational interfaces, voice UX, or AI copilots.

First-Month Focus

• Audit current Scribe UX across web, iOS, and Chrome extension.

• Identify high-friction physician workflows and prioritize redesign opportunities.

• Define Scribe’s visual system and component guidelines for engineering handoff.

Success OKRs (90 Days)

• Launch redesigned note editing experience reducing physician edit time to <2 minutes.

• Achieve ≥95% satisfaction in physician usability surveys from pilot users.

• Establish unified design system implemented across all Scribe interfaces.

Culture Fit

• Persistent, driven problem solver

• Willing to push back on leadership to defend quality/timelines

• Thrives in high-ambiguity, fast-paced startup environments

Why Join Sully.ai?
🔥 Shape the Future of Healthcare: Build category-defining partnerships that enable doctors to focus on saving lives.
📈 Early-Stage Impact: Join early and play a critical role in shaping our partnership roadmap and overall company growth.
🌎 Remote-First Culture: Work with a talented, mission-driven team in a flexible, remote environment.
💰 Competitive Compensation: Enjoy a competitive salary, equity, and the opportunity to make a real difference.
🏆 Solve Scalability Challenges: Tackle complex challenges in a rapidly growing company, driving impactful change in healthcare.

Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment.