Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.
Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.
As the Head of Data Science for North America, you will lead our data science team in leveraging AI and machine learning to support our customers and Shift’s product vision.
What You Will Do:
- Develop, coach and empower a team of highly skilled Data Scientists based in the US, Canada, Brazil, and Mexico with a focus on innovation and collaboration, and with a #MakeItHappen approach
- Coordinate and collaborate with leaders from across Shift to align strategy, priorities, matrixed resources, and execution across the regional portfolio (internal partners include Delivery, Customer Success, Sales and Solutions Consulting, Product, Engineering, Legal).
- Develop and maintain strong relationships with key client stakeholders, understanding their needs, and providing business and technical insights to leadership regarding product development, fit, strategy, and vision
- Drive continuous improvement initiatives to enhance the data science team’s impact and scalability
- Establish best practices and standards for data management, analysis, and model development to ensure consistency and reproducibility
- Manage the end-to-end lifecycle of data science projects and client deployments, from problem definition to implementation, and production monitoring
- Participate in meetings and demonstrations with clients on value creation topics
What You Bring:
- Proven track record of leadership and managing resources (teams of 35+ with 6+ direct reports) in a matrix environment within various geos in data science, analytics, or engineering, including experience delivering impactful projects.
- Strong business acumen and the ability to translate technical findings into actionable business insights and recommendations.
- Excellent communication and presentation skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences.
- Demonstrated ability to thrive in a fast-paced, dynamic environment and to lead and motivate teams to achieve ambitious goals.
- Advanced degree (Master’s or PhD) in computer science, statistics, mathematics, or a related field.
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Company equity
- Focus Fridays, a half-day each month to focus on learning and personal growth
- Generous PTO and paid holidays
- Mental health benefits
- 2 MAD Days per year (Make A Difference Days for paid volunteering)
Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.
Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
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Shift Technology Boston, Massachusetts, USA Office
75 Federal St, Boston, MA, United States, 02110
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