Geode Capital Management
Head of Business Process Innovation
Similar Jobs
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provide tactical HR support for Manheim Shared Services including employee relations, program implementation, talent and workforce initiatives, data analysis and reporting, and continuous improvement. Advise managers on policies, coordinate HR program logistics, conduct exit interviews, and partner with HRBPs and COEs to improve employee experience and organizational effectiveness. Up to 25% travel; US remote.
Top Skills:
Excel
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills:
AICloudCustomer SuccessManaged ServicesSaaS
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Manage a portfolio of dealer clients to retain revenue, drive product utilization, identify upsell/harvest opportunities, resolve complex issues, monitor account performance, and deliver consultative guidance. Build relationships through virtual engagements and occasional onsite visits, collaborate with internal teams, mentor junior PMs, run trainings and special projects, and travel to client sites as needed.
Top Skills:
MS OfficeScreen Share TechnologiesWeb-Based Systems
Geode is a global institutional asset manager providing core beta exposures across a range of equity and niche asset classes, including commodities and options, for registered funds, commingled pools and separately managed accounts. Geode currently manages over $1.5 trillion in AUM across the products it advises and sub-advises.
Reporting to the Chief Operating Officer, the Head of Business Process Innovation is responsible for partnering with leaders across the organization to evaluate and improve end-to-end business processes and provide industry leading insights as to best practices and optimized approaches for meeting business obligations. This newly created role will focus on analyzing complex business requirements and identifying process improvements with a focus on reducing operational risk and increasing scale and efficiency.
This is a hybrid work environment opportunity located in Boston, Massachusetts with a weekly in office schedule of Tuesdays, Wednesdays and Thursdays and remote work availability on Mondays and Fridays.
Responsibilities:
The Head of Business Process Innovation will lead a team dedicated to driving impactful process improvements across the organization. This role will work with senior leaders to understand their business operations, document current state and develop proposed observations for areas of improvement. They will then provide detailed recommendations on how to enhance business operations though process augmentation, reorganization, and automation. The candidate should have experience and success working with senior executives to understand their business and work with them to develop best-in-class business processes that leverage process optimization techniques and integration with new and emerging technologies.
Skills You Bring:
- 15+ years of experience in the financial services industry with a focus on end-to-end process design; BS required (MBA preferred)
- Demonstrated success facilitating large, cross-functional strategic design sessions and driving impactful business transformation results
- Successfully navigate the organization, build strong working relationships with key business stakeholders, and develop a strong professional network
- Experienced facilitator with strong knowledge of effective internal controls and governance practices
- Excel in a fast-paced work environment while effectively managing multiple initiatives using program management best practices
- Experience in modernizing business processes using technology, data analytics and process automation techniques
- Excellent communication skills, both written and verbal, with an ability to effectively interact and influence change at all levels
- Results oriented with strong analytical, risk management, and problem-solving skills
- Ability to transform business partner’s objectives and needs into proposals for solutions including budget, resource model and time requirements
- Proficient in leveraging and analyzing data to inform critical decisions and make recommendations
- Hard working, positive attitude that inspires creative solutions
More About Geode:
Founded in 2001, Geode is headquartered in Boston’s financial district, the center of one of the world’s most vibrant finance and technology hubs and employs approximately 200 employees.
Our compensation philosophy is designed to attract, motivate, and retain top talent. We are committed to ensuring that compensation reflects the value our employees bring to Geode. Employees at all levels are eligible to receive a combination of base salary, variable compensation, and a comprehensive benefits package. Compensation decisions are informed by a range of factors including role, experience, education, and skillset.
Our benefits program is designed to support employees both professionally and personally, offering comprehensive health coverage, 401(k) matching, annual profit sharing, paid family leave, and generous time off. We also provide tuition and certification reimbursement, student loan support, fitness and commuter reimbursements, charitable donation matching, family care assistance, and adoption and surrogacy support. Hybrid work arrangements and a culture that encourages community engagement through volunteer opportunities and employee events further enhance the employee experience at Geode.
Geode is proud to be an equal opportunity employer and support a diversified work environment. Learn more about Geode at www.geodecapital.com/careers.
Geode Capital Management Boston, Massachusetts, USA Office
Our headquarters are located in Boston's Financial District, the center of one of the world's most vibrant finance and technology hubs. We're steps away from South Station MBTA subway, bus, and commuter rail lines.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
