Head of Business Development & Operations

JOB TITLE: HEAD OF BUSINESS DEVELOPMENT & OPERATIONS
Location: US Required – MA Preferred

Who We Are

We’re a fast-moving, rapidly growing B2B SaaS company focused on bringing modern technology to the metal recycling industry—an essential but underserved market segment. Our technology helps recyclers close more deals, operate more efficiently, and finally ditch the pen-and-paper workflows.

We’re not here to play small. We’re building a category-defining company, and we’re looking for someone who’s ready to work hard, move fast, and lead from the front. This individual will lead our business development efforts while ensuring day-to-day business operations run smoothly. This is a foundational leadership role with significant impact and growth potential.

Role Overview

This is a role that’s ideal for someone that is eager to roll up their sleeves and move fast. As Head of Business Development & Operations, you’ll be a key driver of our growth - responsible for both landing new business and building the internal systems that keep us scaling . You’ll work directly with the founders to shape GTM strategy, close deals, and build the operational backbone of a high-performance team.

What You’ll Own

Business Development & Partnerships (Primary Responsibilities)

• Lead full-cycle sales: prospect, pitch, close, and expand accounts
• Build and execute a GTM strategy that drives ARR growth
• Cultivate relationships with key accounts, partners, and industry stakeholders
• Represent the company externally at events, conferences, and on-site with clients
• Collaborate with marketing to sharpen messaging and outreach

Business Operations

• Design and optimize processes across sales, onboarding, billing, and support
• Own and improve CRM and reporting systems to ensure visibility and accountability
• Align cross-functional teams (product, marketing, customer success)
• Identify and eliminate operational inefficiencies before they become bottlenecks including leveraging AI-powered tools to ensure we stay ahead of the curve

Leadership & Strategy

• Act as a strategic partner to the CEO and founding team
• Provide insights that shape product development and customer experience
• Build and lead future hires across sales, operations, customer success
• Own revenue forecasting and performance tracking

What We’re Looking For

• 5–8+ years of experience in B2B SaaS, with strong track record in business development or sales
• Experience working in or selling into industrial markets (metal recycling a plus)
• Proven closer with knack for building long-term partnerships
• Operationally minded with experience building systems in a hyper-growth environment
• Self-starter who thrives in ambiguity and wears multiple hats with ease

Nice to Have

• Fast-growth startup experience, particularly in a founder-led sales environment
• Network in the scrap/recycling ecosystem
• Experience hiring or managing lean, high-output teams
• Background in business operations or revenue ops

You’re a GREAT Fit if You:

• Thrive in fast-paced, unstructured environments
• Are energized by ownership and solving real-world problems
• Want to help build something from 1 to n with a team that moves fast
• See ambiguity as an opportunity, not a blocker
• Are looking for a mission—not just a job

• High-impact leadership role with real ownership and autonomy
• Competitive base salary, performance-based commission, and meaningful equity
• The chance to shape a company and solve real-world problems in a critical industry