GXP IT Operations Engineer

The Role:

We are seeking an experienced and versatile IT/OT Systems Engineer to support and maintain both the infrastructure and application layers of our manufacturing environment. This role is ideal for a technically adept professional who thrives at the intersection of Information Technology and Operational Technology—able to switch from troubleshooting server and network issues one day, to resolving MES or DeltaV system problems on the manufacturing floor the next.  Able to work closely with Digital Core teams like cybersecurity and enterprise technologies, to manufacturing operators and plant management.

You will play a key role in ensuring the reliable operation of systems critical to Good Manufacturing Practices (GMP), including the infrastructure (network, wi-fi, virtual servers, backups), and the underlying applications that run on them (Syncade, DeltaV, PI, BMS, Thin Manager, analytical instruments).  You will be part of a global team supporting manufacturing plants and labs in multiple countries.

Here’s What You’ll Do:

• Collaborate with digital teams to develop an effective and efficient approach for seamlessly integrating IT/OT infrastructure and capabilities with world class research science

• Work collaboratively with automation engineers, plant engineers, lab engineers, scientists, and operations teams to effectively support the design, deployment and retirement, of manufacturing and lab systems by defining and following an SLA with your stakeholders

• Provide recommendations to the business on IT/OT solutions to meet requirements and objectives

• Work to ensure that concerns regarding change management, security, technical infrastructure and systems integration are considered for all Manufacturing and Lab Systems projects

• Support compliance and understand GxP processes. Understand IQ/OQ/PQ validation process for computer systems

• Maintain and troubleshoot Windows servers, virtual machines (VMware), and network infrastructure

• Support domain services (Active Directory, DNS/DHCP) and backup/recovery systems

• Support manufacturing systems such Syncade, DeltaV, OSI PI, BMS, HMIs, Solo VPE, and various analytical instruments and label printers

• Understand and assist in business continuity plans/disaster recovery for manufacturing and lab systems

• Understand and assist in implementation of cybersecurity applications and troubleshoot issues

• Understand and assist network topology design of manufacturing and lab systems

Here’s What You’ll Need (Basic Qualifications):

• Bachelor’s degree in Computer Science, Information Technology, Industrial Engineering, physical science or related field or relevant experience

• 6+ years of experience working with IT/OT infrastructure in manufacturing, lab systems, control systems and building management systems

• Experience with IT/OT implementation with DCS, MES, BMS, PLC, OPC, HPLC, GC, LIMs, lab analyzers

• Prior experience working for a Pharmaceutical company required

• Experience working with virtual environment (VMware/Hyper-V) and/or cloud platform (AWS preferred)

• Experience working with RDBMS (SQL Server or Oracle)

• Experience working with application and web server (IIS)

• Experience working with backup/recovery systems (Acronis, Veeam, N2WS, etc.)

• Experience working with Cybersecurity endpoint protection applications (Crowdstrike, Symantec, McAfee, Carbon Black, etc.)

• Experience working with infrastructure tools (Dynatrace, Pager Duty, Splunk)

• Understanding of network routing, switching and firewall concepts

Here’s What You’ll Bring to the Table (Preferred Qualifications):

• Creative, analytical, and strong problem-solving skills and a whatever it takes’ attitude

• Ability to liaison between IT, Automation, Engineering, Manufacturing, QC, and QA teams

• Work independently, with limited direction, to achieve expected results

• Adapt well under pressure to any given situation that may arise, in a professional manner and with positive results, in support of a multi-location, 24x7 environment

• Take the initiative to drive and effect change in a dynamic, high standards environment while maintaining a positive approach with management and peers

• Operates with a highly collaborative work style, and possess strong interpersonal skills with the ability to build successful professional working relationships

• Work effectively in a cross-functional, fast-paced project environment

• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative

At Moderna, we believe that when you feel your best, you can do your best work.  That’s why our US benefits and global well-being resources are designed to support you—at work, at home, and everywhere in between.

• Best-in-class healthcare coverage, plus a suite of voluntary benefit programs to support your unique needs
• A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
• Lifestyle Spending Accounts to personalize your well-being journey
• Family planning and adoption benefits
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investment opportunities
• Location-specific perks and extras

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.  

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. 

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. 

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. 

Our Working Model 

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. 

Moderna is a smoke-free, alcohol-free, and drug-free work environment. 

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law.  Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Accommodations

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. 

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [email protected]. 

Export Control Notice

This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.

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