Group Product Manager, Admin

At Mural, we’re building the foundation that allows organizations to collaborate with confidence at enterprise scale. The Group Product Manager, Admin owns the experiences that enable organizations to securely adopt, govern, and measure the value of Mural.

This portfolio serves a single, critical customer persona Admins and IT leaders, across three tightly connected domains:

• Admin & Identity Management (IAM) – Helping Admins securely manage access, configuration, and user lifecycles

• Enterprise Security – Enabling IT and Security teams to meet compliance, governance, and data protection requirements

Customer Insights – Giving Admins & users clear visibility into adoption, usage, and ROI to support renewals, expansion, and value conversations

As Group Product Manager, Admin, you will lead a portfolio of product teams responsible for Mural’s enterprise administrative, security, and insights experiences.

Your mission is to ensure organizations can:

• Easily adopt Mural at scale

• Control access and content securely

• Meet enterprise compliance and governance requirements

• Clearly understand and demonstrate product value

You’ll operate at the intersection of customer trust, governance, and business impact, balancing usability with control, and insight with action.

This role is ideal for a Product Leader who thrives in complex enterprise domains, enjoys hands-on problem solving, and can translate customer and business needs into clear, scalable product direction.

• Portfolio & Product Leadership

  • Own the product strategy and execution across Admin & IAM, Enterprise Security, and Customer Insights.

  • Define and maintain a cohesive roadmap that balances customer needs, regulatory requirements, and business priorities.

  • Ensure strong alignment across domains so admin, security, and insights experiences feel integrated and intuitive.

  • Translate company and enterprise strategy into clear outcomes and priorities for product teams.

• Player Responsibilities (Hands-On Leadership):In addition to leading and coaching a team of Product Managers, this role is expected to remain actively hands-on in shaping strategy, discovery, and execution across the portfolio.

You will:

• Personally lead product discovery and definition for complex, high-impact enterprise initiatives (e.g. permissions evolution, admin configuration, security controls, or enterprise insights).

• Act as Directly Responsible Individual (DRI) for cross-domain efforts that require tight coordination across Admin, Security, and Customer Insights.

• Partner deeply with Engineering and Design on problem framing, solution tradeoffs, and delivery sequencing especially in areas with high technical or regulatory complexity.

• Engage directly with enterprise customers and stakeholders (IT, Security, Admins) to validate needs, test solutions, and inform prioritization.

• Model strong product craft by focusing on outcomes, driving roadmap and prioritization discussions.

• Step in as a hands-on contributor when needed to unblock teams, accelerate progress, or raise the quality bar.

This role balances strategic ownership, people leadership, and direct product contribution, requiring comfort switching between portfolio-level thinking and detailed execution.

• Team Leadership & Coaching

  • Lead, mentor, and support a team of Product Managers across multiple domains.

  • Set clear expectations around ownership, outcomes, and decision-making.

  • Foster a product culture grounded in customer trust, clarity, and secure-by-design thinking.

  • Support PM growth through regular coaching, feedback, and career development.

• Customer & Stakeholder Partnership:

  • Represent the voice of admins, IT, and security stakeholders in product decisions.

  • Partner closely with Sales, Customer Success, and Tech Solutions to support enterprise onboarding, renewals, and expansion.

  • Collaborate with customers to validate and prioritize new compliance, governance, and reporting capabilities.

  • Ensure product solutions clearly communicate value to buyers and users.

• AREAS OF OWNERSHIP

  • Admin & Identity Management

    • Company, workspace, room, and user administration

    • User lifecycle management, roles, and permissions

    • SSO, 2FA, SCIM, session management

• Enterprise Security

  • Content security and governance (eDiscovery, data retention, lifecycle controls)

  • Enterprise security features (BYOK, MDM, IP allowlisting, data residency, guest restrictions)

  • Compliance-related APIs and admin workflows

  • Collaboration with enterprise IT and security stakeholders

• Customer Insights

  • Usage, adoption, and impact reporting for admins and customers

  • Insights that support renewals, expansion, and ROI conversations

  • Translating product data into clear, actionable narratives

• 6+ years of product management experience, with demonstrated leadership across multiple teams or product areas.

• Strong experience building enterprise SaaS products, particularly in admin, security, IAM, or analytics domains.

• Deep understanding of enterprise needs around security, compliance, and governance.

• Proven ability to balance usability with control and regulatory requirements.

• Experience partnering with cross-functional teams and customer-facing roles.

• Excellent communication skills, able to translate complex concepts into clear product direction.

• A coaching mindset with a passion for growing strong, empowered product teams.

• Demonstrated success balancing strategic platform investments with customer-facing outcomes.

• Experience partnering with enterprise customers and security stakeholders to co-develop compliance and governance features.

• Comfort operating in a fast-paced, evolving environment with ambiguity.

• Excellent communication and interpersonal skills, with experience engaging a wide range of stakeholders.

• Passion for empowering teams and creating foundational systems that drive long-term velocity and customer confidence.
  

At Mural, you’ll help define how enterprises securely adopt and scale collaboration. This role gives you the opportunity to lead product areas that directly impact customer trust, retention, and growth, while staying close to real customer problems and real product decisions.

You’ll shape experiences that matter deeply to our largest customers, and help ensure Mural remains a platform they can rely on as they scale.

The base salary for this role ranges from $172,000 - $215,000 + bonus + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.