Microsoft Customer and Partner Solutions (MCAPS) Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
Within MCAPS Core, the Windows & Devices Sales (WDS) team unites the creation and delivery of Windows and device solutions to drive customer satisfaction globally. We work closely with a diverse ecosystem of partners and customers to ensure innovative solutions reach every market and segment.
As part of WDS, Commercial Device & Solution Sales (CDSS) exists to win the Windows platform in the AI era — bringing Microsoft's innovation to life at the edge for commercial customers through devices, partners, and solutions that drive real business outcomes. We operate across the full commercial device ecosystem, partnering with Original Equipment Manufacturers (OEMs), distributors, resellers, Original Design Manufacturers (ODM), and silicon providers, and collaborating closely with Sales, GTM, Finance, and product teams. From planning and design through sell-in, sell-thru, and partner engagement, CDSS orchestrates the motions that bring AI-first commercial computing experiences to customers and drive durable business outcomes.
As a Global Partner Development Specialist, you will be responsible for leading your partners' worldwide commercial performance and driving sustainable sales impact. You will gain expertise in end-to-end solution selling and influence partner innovation. Your role will involve developing and driving business strategy between Microsoft and your partner, acting as a trusted advisor and business leader. This opportunity will allow you to accelerate your career growth as you work with highly complex partner organizations, build strong relationships in the C-Suite and collaborate across multiple stakeholders to accelerate performance and resolve complex issues. Additionally, you will actively seek to further your career through recommended and additional training.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- You will develop and execute a worldwide strategic and tactical partner business plan aligned with Microsoft goals and objectives for managed partners to grow their business. You will promote cloud consumption and digital transformation; plans will consider short and long-term goals and performance expectations aligned with partner needs and capabilities.
- You will develop a go to market plan and co-sell execution tactics, lead partner pipeline reviews and coach partners to transform their strategies around sales and consumption. You will facilitate collaboration between partner and Microsoft sales teams to overcome obstacles, compete, and create proposals to meet consumption and revenue targets. You will work with your partner on top opportunities following the Microsoft sales methodology and prioritize transactions through marketplace, where possible.
- You will be responsible for your partners’ worldwide performance with Microsoft and accountable for keeping a regular rhythm of connection with executive, sales, regional PDM teams and delivery teams to identify and resolve blockers in execution, and to accelerate performance. You will drive adoption, usage and performance of programs and investments that contribute to sales and consumption. You will be responsible for the correction of errors plan when execution is below expectations.
- You will build a trusted-advisor relationship with C-suite leaders of complex partners and align their priorities, strategies, and goals with Microsoft’s to build mutually beneficial account plans and achieve strategic alignment and growth.
- You will lead the integration of capability and capacity plans for your partners utilizing the right mix of sales and tech training to upskill the partner. You will enable partners to build high-impact Microsoft offerings and practices to grow their business and deliver cloud consumption and digital transformation.
- You will represent the partner and lead the orchestration resolution to complex and urgent escalations. You will guide internal groups to prioritize partners' solutions and issues. You will engage across groups internally and with the partner organization to accelerate performance and execution.
Other
Embody our culture and values.
Qualifications
Required Qualifications
- Bachelor's Degree in Marketing, Business Operations, Computer Science or a related field AND 8+ years experience in partner management, sales, business development, or partner channel development in the technology industry or related experience
OR equivalent experience
Preferred Qualifications
- Master's Degree in Business Administration, Business Science, or an advanced degree in a Science, Technology, Engineering, and Mathematics (STEM) or a related field AND 10+ years experience in partner management, sales, business development, or partner channel development in the technology industry or related experience
- OR equivalent experience.
- 4+ years complex consultative or solutions selling experience.
- Workload Fundamental Certification.
#WDS
Partner Development Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Microsoft Cambridge, Massachusetts, USA Office
255 Main Street, Cambridge, MA 02142, Cambridge, United States, 02142
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